PF-i Sales Specialist (Personal Financing)

RHB Banking Group; Sarawak; On-site; Full time

Job summary

A prominent banking institution in Malaysia is looking for a Sales Consultant, focusing on promoting Personal Financing Islamic (PF-i) products. This is a full-time entry-level role ideal for motivated individuals with sales aspirations. Responsibilities include achieving sales targets, ensuring excellent customer experience, and maintaining compliance with bank policies. Candidates should possess a degree and 1 year of sales experience, alongside strong communication and selling skills. Join the team and make a difference in the community.

Qualifications

• 1 year of experience in sales and customer service related field.
• Highly motivated, success driven, and able to work with minimal supervision.
• Basic understanding of finance and banking products.

Responsibilities

• Promote sales of Personal Financing Islamic (PF-i) products.
• Achieve individual sales targets and contribute towards group targets.
• Ensure high standard of customer experience.

Skills

Strong selling and negotiation skills

Strong interpersonal skills

Good communication skills

Ability to relate and connect to local community

Education

Bachelor Degree - Any related field(s)

Job description

• Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs

Primary Objective

• Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs
• Deliver superior customer experience
  
  

Key Responsibilities

Sales

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit Cards, Deposits etc.
  
  

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank
  
  

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank
  
  

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
  
  

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills