Sales Consultant (Interior Design)

FIFTH SPACE SDN. BHD.; Shah Alam; On-site; MYR 56,000 - 89,000; Full time

Job summary

FIFTH SPACE SDN. BHD. is looking for a residential interior sales professional to guide customers in KL/Selangor through enquiries, consultations and quotations.

You will coordinate scopes, drawings and material selections with our design and operations teams, and help close orders with clear pricing, terms and delivery expectations. You will read floor plans, create basic drawings with AutoCAD/3Ds Max, maintain CRM records and communicate in English and Bahasa Malaysia.

Qualifications

• 2–4 years in residential interior sales or related renovation sales.
• Diploma or degree in Interior Design or Interior Architecture or equivalent.
• Experience in consultations, lead follow-up, objections handling and close of sales.
• Space-planning ability and knowledge of cabinetry materials and finishes.
• Ability to read floor plans and prepare basic drawings with AutoCAD/3Ds Max.
• Clear communication in English and Bahasa Malaysia.
• Organised, proactive with reliable follow-through and pricing integrity.
• Willingness to attend site visits within KL/Selangor on a rotating roster.

Responsibilities

• Qualify homeowner enquiries by understanding location, budget, access, readiness and decision-makers.
• Coordinate signed scope, drawings and material selections to design and operations teams.
• Conduct consultations and recommend layouts, finishes and specs balancing appearance and affordability.
• Present kitchen cabinet and curtain/blind options; seek approvals before other categories.
• Prepare layout sketches and material selections using approved modules.
• Prepare accurate quotations with terms, inclusions, exclusions and delivery windows.
• Follow up, address objections and close orders within authorised limits.
• Maintain CRM records with enquiry source, quotes, decisions and follow-ups.
• Work with technical lead and finance to confirm feasibility, delivery slots and milestones.
• Support aftercare and seek referrals; obtain permission for using project photos.
• Share feedback to improve products and processes; strive for sales and service targets.

Skills

Residential interior sales

Space planning

Client consultations

Quotations and pricing

CRM record keeping

English communication

Bahasa Malaysia communication

Vendor coordination

Education

Diploma/degree in Interior Design/Interior Architecture

Tools

AutoCAD

3Ds Max

Google Sheets

Job description

Qualify homeowner enquiries by understanding location, budget, property access, purchase readiness, decision-makers and the fit with our approved home-upgrade services.

Coordinate signed scope, confirmed drawings and finalized material selections to our Fifth Space project interior designer team and operation team. To handover the result to customer

Conduct focused consultations and recommend practical layouts, finishes and product specifications that balance appearance, everyday use and affordability.

Present curated kitchen cabinet and curtain/blind options. Recommend other home-upgrade categories only after company approval and technical clearance.

Prepare clear layout sketches, basic plans or elevations and concise material selections. Use approved modules and specification tiers rather than unlimited bespoke design revisions.

Prepare accurate, itemised quotations using the approved price book and verified survey information. Explain inclusions, exclusions, assumptions, payment terms, warranty and realistic delivery windows.

Follow up consistently, address customer objections, negotiate within authorised limits and close orders without unsupported promises or unnecessary discounting.

Keep CRM records current, including enquiry source, qualification, quote versions, customer decisions, follow-up dates, approvals and reasons for lost sales.

Work with the technical lead, customer coordinator and finance team to confirm feasibility, available delivery slots and payment milestones before order release.

Support customer issue resolution and aftercare. Seek referrals and feedback respectfully, and obtain permission before using customer-home photographs or project stories.

After math. Share recurring customer needs, objections and quotation losses to improve the product catalogue and sales process. Work towards agreed sales, profitability and service targets.

Job Requirements

Requirements

Preferably 2–4 years of relevant experience in residential interior sales, kitchen cabinetry, home furnishing or renovation sales. Strong candidates with comparable product-sales experience and sound design fundamentals will be considered.

Diploma or degree in Interior Design, Interior Architecture or a related field, or equivalent practical experience supported by credible work samples.

Demonstrated ability to conduct consultations, follow up leads, handle objections and close sales. Be ready to explain your personal contribution to previous results without sharing confidential employer or customer information.

Practical space-planning ability and working knowledge of cabinetry materials, hardware, countertops, finishes, curtains/blinds and basic installation constraints.

Ability to read floor plans and prepare clear basic drawings using AutoCAD, 3DsMax or an equivalent tool. Advanced photorealistic rendering is not the main requirement.

Comfortable preparing quotations in Google Sheet or equivalent software and maintaining accurate CRM/customer records (Able to coordinate with our internal QS)

Commercial awareness: understand costing, gross margin versus markup, scope exclusions and the effect of discounts and changes on profitability.

Clear customer communication in English and Bahasa Malaysia. Additional languages are an advantage where relevant to assigned customers.

Organised, proactive and reliable, with disciplined follow-through and the ability to manage several enquiries without losing commitments.

Integrity in pricing, specifications and delivery promises. Willing to escalation technical uncertainty and respect technical approval before selling or releasing work.

Able to attend customer appointments and site visits within the assigned KL/Selangor service area, including scheduled evening or weekend coverage on an agreed rotating roster.

Added advantages

Experience selling modular or package-based home upgrades, especially kitchen cabinets and curtains/blinds.

Anonymised examples of clear quotations, functional layouts and successful sales-to-delivery handovers.

Experience with referral-based selling and permission-based follow-up of digital enquiries.

Willingness to learn approved digital or AI-assisted presentation tools while checking dimensions, specifications and customer promises.