Sales Associate (Setia City & IOI Puchong)

XTEP MALAYSIA SDN. BHD.; Selangor; On-site; MYR 33,000 - 45,000; Full time

Job summary

XTEP MALAYSIA SDN. BHD. seeks a Sales Associate for Setia City & IOI Puchong to engage customers, understand needs, and tailor service accordingly. The role emphasizes delivering a positive shopping experience, achieving sales targets, and maintaining up-to-date product knowledge in a boutique setting.

The position focuses on customer-centric service, integrity, teamwork, and a proactive approach to enhancing loyalty and future visits across Setia City and IOI Puchong locations.

Responsibilities

• Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.
• Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.
• Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.
• Maintain an up-to-date knowledge of all company product and technical information.
• Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.
• Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.
• Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Job description

Sales Associate (Setia City & IOI Puchong)

Location: (1) Setia City (2) IOI Puchong

Potential Monthly Income:RM3.5K++ = Basic Salary + Commission + Incentive

Responsibilities:

Service and Selling

Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.

Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.

Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.

Maintain an up-to-date knowledge of all company product and technical information.

Store Environment

Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.

Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.

Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.