Sales Associate (Freeport, Melaka)

XTEP MALAYSIA SDN. BHD.; Malacca City; On-site; MYR 28,000 - 34,000; Full time

Job summary

XTEP MALAYSIA SDN. BHD. is seeking a Sales Associate in Malacca City to create a memorable shopping experience, identify customer needs, and tailor the service approach. You will drive store performance through service and selling, while maintaining product knowledge and brand standards.

Join a team committed to integrity, diversity, and a customer-centric mindset, with a potential monthly income based on base pay, commissions, and incentives.

Responsibilities

• Create an experience for customers to determine needs and tailor the service approach.
• Proactively enhance the customer experience by seeking ways to add value to ensure satisfaction and loyalty.
• Maintain knowledge of Boutique and personal sales targets, working towards all objectives.
• Maintain up-to-date knowledge of all company product and technical information.
• Demonstrate integrity and uphold the company culture, values, and mission.
• Uphold a positive working environment that is diverse, respectful, and free of discrimination and harassment.
• Practice a customer-centric mindset to ensure the highest level of customer experience and handle customer situations per company standards.

Job description

Potential Monthly Income:RM2.8K++ =Basic Salary + Commission + Incentive

Responsibilities

Service and Selling

Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.

Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.

Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.

Maintain an up-to-date knowledge of all company product and technical information.

Store Environment

Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.

Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.

Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a sales associate?
• Which of the following types of qualifications do you have?