Sales Associate (East Coast Mall)

XTEP MALAYSIA SDN. BHD.; Kuantan; On-site; MYR 27,000 - 32,000; Full time

Job summary

XTEP MALAYSIA SDN. BHD. is seeking a customer-focused sales associate in Kuantan to deliver outstanding service, identify customer needs, and tailor the experience to each shopper.

You will work to meet store targets and maintain up-to-date knowledge of all products, ensuring accuracy and integrity in line with company standards. Join a team that values diversity and teamwork, and contribute to a positive store culture by providing exceptional service, handling customer situations

Responsibilities

• Create an experience for customers to determine customers' needs, tailoring the service approach to the individual needs of a customer.
• Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.
• Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.
• Maintain an up-to-date knowledge of all company product and technical information.
• Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.
• Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.
• Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Job description

Potential Monthly Income: RM2.5K++ = Basic Salary + Commission + Incentive

Responsibilities:

Service and Selling

Create an experience for customers to determine customers' needs, tailoring the service approach to the individual needs of a customer.

Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.

Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.

Maintain an up-to-date knowledge of all company product and technical information.

Store Environment

Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.

Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.

Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.