Sales Associate — Commission & Incentives

XTEP MALAYSIA SDN. BHD.; Selangor; On-site; MYR 33,000 - 45,000; Full time

Job summary

XTEP MALAYSIA SDN. BHD. seeks a Sales Associate for Setia City & IOI Puchong to engage customers, understand needs, and tailor service accordingly. The role emphasizes delivering a positive shopping experience, achieving sales targets, and maintaining up-to-date product knowledge in a boutique setting.

The position focuses on customer-centric service, integrity, teamwork, and a proactive approach to enhancing loyalty and future visits across Setia City and IOI Puchong locations.

Responsibilities

• Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer.
• Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits.
• Maintain knowledge of Boutique and personal sales targets, working towards all objectives set.
• Maintain an up-to-date knowledge of all company product and technical information.
• Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.
• Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.
• Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Job description

XTEP MALAYSIA SDN. BHD. seeks a Sales Associate for Setia City & IOI Puchong to engage customers, understand needs, and tailor service accordingly. The role emphasizes delivering a positive shopping experience, achieving sales targets, and maintaining up-to-date product knowledge in a boutique setting.

The position focuses on customer-centric service, integrity, teamwork, and a proactive approach to enhancing loyalty and future visits across Setia City and IOI Puchong locations.