Sales Associate (Malaysia - Mitsui)

Ralph Lauren (Singapore) Pte Ltd; Selangor; On-site; MYR 28,000 - 50,000; Full time

Job summary

Ralph Lauren Singapore in Malaysia is seeking a luxury retail associate to drive sales while delivering a memorable shopping experience. You will learn RL product lines, uphold visual standards, and engage customers with polished service.

The role requires 1–2 years in retail, a passion for the brand, strong communication, and the ability to build positive relationships with customers and team members. It is a full-time on-site position offering growth in a premium environment.

Qualifications

• Minimum 1-2 years of relevant retail sales experience, preferably luxury.
• Passionate about the Ralph Lauren brand and high-standard service.
• Strong written and oral communication skills.
• Ability to build and maintain positive relationships with customers and colleagues.

Responsibilities

• Achieve or exceed annual sales volume objectives.
• Formulate action plans for events and promotions to maximize opportunities.
• Provide exceptional customer service and be approachable in all interactions.
• Acquire product knowledge and adhere to visual presentation standards.
• Maintain merchandise to Polo's standards and participate in daily stock/merchandising.
• Maintain a professional appearance and execute duties aligned with the role.

Skills

Customer service

Sales

Communication skills

Relationship management

Merchandising

Job description

To achieve individual sales goals by consistently delivering a memorable shopping experience

Job Description

Achieve or exceed agreed upon annual sales volume objectives. Formulate action plans that maximize strategic business opportunities (i.e. promotional/special events, advertised & editorial product) and drive sales.

Provide a memorable shopping experience by employing exceptional levels of customer service. Always be approachable, accessible, and gracious in all business interactions

Acquire and maintain knowledge of RL’s product and visual presentation standards in order to effectively service customers.

Maintain merchandise in accordance with Polo’s visual presentation standards. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, folding, & floor changeovers

Strives to develop the ability to maintain an environment that projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy.

Maintain a professional appearance consistent with established guidelines.

Duties and obligations as may be designated by the Company and which are reasonably consistent with your job title.

Job Requirements

Minimum 1-2 years of relevant retail sales experience, preferably within the luxury store environment

Passionate with our brand and able to deliver high-standard service to our customers

Strong written and oral communication skills

Ability to build and maintain positive working relationships with customers, management and co-workers

Able to commit long standing hours