Retail Sales Assistant

Dan John; Sepang; On-site; MYR 28,000 - 45,000; Full time

Job summary

Dan John is seeking a Retail Sales Associate in Malaysia to deliver exceptional customer service, provide styling guidance, and drive sales for our fashion brand. You will engage customers, showcase product knowledge, and contribute to a premium shopping experience.

Responsibilities include maintaining visual merchandising standards, assisting with stock management, and collaborating with the team to create a welcoming store environment, especially during weekends and shifts.

Qualifications

• Minimum SPM/Diploma or equivalent education and above.
• 1–2 years of experience in retail sales, preferably in fashion or lifestyle brands.
• Fresh graduates with strong passion for retail are encouraged to apply.
• Familiarity with retail operations, visual merchandising, and stock management is a plus.
• Basic computer literacy (MS Office, POS systems).

Responsibilities

• Customer Engagement & Sales: Welcome customers, understand needs, provide styling advice, and guide product selection; achieve individual and store sales targets.
• Store Presentation & Merchandising: Maintain visual merchandising standards, ensure correct sizes/colors/stock, keep store clean and inviting.
• Operations & Stock Management: Assist in receiving, replenishing stock, participate in stock counts, follow store procedures.
• Teamwork & Brand Representation: Support Store Manager, collaborate with team, and reflect brand values in customer interactions.

Skills

Strong interpersonal and communication

Personalized styling recommendations

Sales and KPI driven

Professional appearance

Education

Minimum SPM/Diploma or equivalent education

Tools

MS Office

POS systems

Job description

Job Description.

Key Responsibilities.

Customer Engagement & Sales

• Welcome customers warmly and build genuine rapport to understand their needs.
• Provide personalized styling advice and guide customers through the product selection process.
• Share in-depth knowledge of product features, benefits, and brand heritage to enhance the shopping experience.
• Proactively work towards achieving individual and store sales targets.

Store Presentation & Merchandising

• Maintain impeccable visual merchandising standards in line with brand guidelines.
• Ensure all merchandise is presented in the correct sizes, colours, and quantities on the shop floor.
• Keep the store, fitting rooms, and display areas clean, tidy, and inviting at all times.

Operations & Stock Management

• Assist in receiving, processing, and replenishing stock, including inter-store transfers.
• Participate in regular stock counts and support inventory control measures.
• Follow all store operating procedures to ensure smooth day-to-day operations.

Teamwork & Brand Representation

• Support the Store Manager in daily operations and promotional activities.
• Collaborate with team members to create a positive, efficient, and sales-focused work environment.
• Act as a brand ambassador, reflecting the company’s values and image in every customer interaction.

Job Requirements.

Qualification:

Minimum SPM, Diploma, or equivalent education and above.

Experiences

• 1–2 years of experience in retail sales, preferably in fashion or lifestyle brands.
• Fresh graduates with strong passion for retail are encouraged to apply.

Knowledge

• Familiarity with retail operations, visual merchandising, and stock management is a plus.
• Basic computer literacy (MS Office, POS systems).

Qualities

• Passion for fashion and styling with a keen eye for detail.
• Sales and KPI driven, with a proactive and positive attitude.
• Well-groomed, professional appearance.
• Flexible to work on weekends, public holidays, and shift hours.

Skills

• Strong interpersonal and communication skills.
• Ability to provide personalized styling and product recommendations.
• Good command of spoken and written English, proficiency in Malay and Mandarin is an advantage.

Why This Opportunity Is For You

• Make your mark. Your ideas, leadership, and energy will directly shape the success of this launch.
• Accelerate your career. We invest in talent, offering exceptional development and limitless growth opportunities.
• If you're driven, ambitious, and ready to own your success, hit the apply button now.