Sales Associate (based at KL)

HUGO BOSS Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Job summary

HUGO BOSS Malaysia Sdn Bhd is seeking a Sales Associate to deliver exceptional service and drive store performance in a fast-paced premium retail environment.

The role focuses on sales, customer experience, and teamwork, with emphasis on product knowledge and the luxury brand's standards.

Job description

Sales Associate is responsible for achieving sales, delivering service and operations excellence.

Required to engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels, Sales Associate handles order fulfilment processes for customers in store.

Ability to work in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store, sales team serves as the ambassador of the organisation.

Highly motivated and service-oriented individual, communicates well, and thrives in a team environment.

Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry

Passionate & knowledgeable about the brand

Excellent communication skills at all levels

Ability to be flexible & adaptable to the need of the business

Willingness to constantly learn & develop

Proficient utilization of business systems & latest technology

High cultural knowledge & awareness

Perceptive of customer needs

Luxury & Designer Goods Retail 51-100 employees

As one of the leading companies in the premium and luxury segments of the apparel market, the HUGO BOSS Group is primarily engaged in the development and marketing of high-quality fashions and accessories for women and men. With its brand world and comprehensive product portfolio, HUGO BOSS appeals to a range of clearly differentiated target groups. The collections feature classic, modern ready-to-wear clothing, elegant eveningwear, progressive looks, sportswear, shoes and leather accessories as well as fragrances, eyewear, watches, children's fashions, writing instruments and home textiles manufactured under license.

As one of the leading companies in the premium and luxury segments of the apparel market, the HUGO BOSS Group is primarily engaged in the development and marketing of high-quality fashions and accessories for women and men. With its brand world and comprehensive product portfolio, HUGO BOSS appeals to a range of clearly differentiated target groups. The collections feature classic, modern ready-to-wear clothing, elegant eveningwear, progressive looks, sportswear, shoes and leather accessories as well as fragrances, eyewear, watches, children's fashions, writing instruments and home textiles manufactured under license.