Sales Assistant

Chop Sin Kim Hin; Sarikei; On-site; MYR 28,000 - 42,000; Full time

Job summary

Chop Sin Kim Hin is seeking a Sales Assistant to join our showroom sales team in Sarikei. The successful candidate will attend to walk-in and online customers, understand requirements, recommend products, prepare quotations, and work towards monthly sales targets.

Training will be provided on product specifications, measurements, and materials. Ideal candidates will have good communication, enjoy face-to-face and WhatsApp/phone interactions, and be proactive in following up with customers while

Qualifications

• Strong communication and people skills in face-to-face and online settings.
• Ability to understand customer needs and translate them into recommendations.
• Proficiency with basic computer tools and order processing.

Responsibilities

• Attend to walk-in and online customer enquiries professionally
• Understand customers' needs, measurements, budgets and project requirements
• Introduce and recommend Chop Sin Kim Hin products and solutions
• Explain product features, materials, specifications and benefits clearly
• Work towards monthly sales targets as an individual and with the team
• Follow up with potential customers, quotations and enquiries
• Handle questions and price objections professionally
• Assist in preparing quotations and customer orders accurately
• Record customer requirements, measurements and product details
• Maintain a clean, organized showroom

Skills

Good communication

Interpersonal skills

Microsoft Office

WhatsApp communication

Job description

Chop Sin Kim Hin is looking for an Sales Assistant to join our showroom sales team. The successful candidate will be responsible for attending to walk-in and online customers, understanding their requirements, recommending suitable products, preparing quotations, following up on enquiries, and working towards monthly sales targets. Our product range like kitchen solutions, and kitchen & bathroom products. As many of our products are customised, the position requires someone who is willing to learn product specifications, measurements, materials and basic design concepts. Product knowledge and training will be provided.

Key responsibilities

Attend to walk-in, WhatsApp, phone and online customer enquiries professionally

Understand customers' needs, preferences, measurements, budget and project requirements

Introduce and recommend suitable Chop Sin Kim Hin products and solutions

Explain product features, materials, specifications, benefits and differences clearly

Work towards individual and company monthly sales targets

Follow up actively with potential customers, quotations and pending enquiries

Handle customer questions and price objections professionally

Assist in preparing quotations and customer orders accurately

Record customer requirements, measurements, specifications, colours, materials and other relevant information

Maintain a clean, organised and presentable showroom

About you

Good communication and interpersonal skills

Comfortable communicating with customers face-to-face and through WhatsApp/phone

Positive attitude towards sales targets and performance KPIs

Proactive in following up with customers

Willing to learn technical and customised products

Responsible, punctual and organised

Basic computer skills, including Microsoft Office

Comfortable working with measurements and basic calculations

Can work independently as well as with a team

Previous experience in retail sales, showroom sales, customer service, furniture, cabinets, renovation, building materials, home improvement, kitchen/bathroom or related industries is an advantage