Sales & Application Engineer

Mission Consultancy Services; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

Mission Consultancy Services in Malaysia is seeking a technically proficient Sales & Application Engineer to promote and support industrial instrumentation, mechanical products, equipment, and systems. You will identify customer requirements, propose solutions, prepare quotations, conduct product demonstrations, and provide technical assistance throughout the sales cycle.

The role blends engineering know-how with strong business acumen and requires travel to customer sites as needed.

Qualifications

• Bachelor's degree in Mechanical, Electrical, or Instrumentation Engineering.
• 2 to 5 years of experience in technical sales, industrial sales, or application engineering.
• Established sales networks within the industrial market are encouraged.
• Experience in industrial instrumentation, mechanical products, or automation is an advantage.
• Fresh graduates who are technically inclined are welcome.
• Sound understanding of engineering principles and the ability to interpret technical specifications.
• Willingness to travel to customer sites as required.
• Possession of a valid driving licence.

Responsibilities

• Engage with customers to ascertain technical requirements and propose solutions.
• Prepare quotations and technical proposals based on specifications.
• Provide pre-sales and post-sales technical support, product demonstrations, and training.
• Liaise with suppliers and internal teams to resolve technical issues.
• Follow up quotations and opportunities to secure sales.
• Identify new business opportunities and maintain relationships with existing customers.
• Monitor market trends and report opportunities and competitive activity.
• Maintain records of customer interactions, quotations, and project opportunities.

Skills

Technical sales

Customer relationships

Communication

Presentation skills

Negotiation

Driving licence

Travel readiness

Education

Bachelor's degree in Mechanical, Electrical or Instrumentation Engineering

Tools

Industrial instrumentation

Process equipment

Automation

Job description

The Company seeks a technically proficient Sales & Application Engineer to promote and support industrial instrumentation, mechanical products, equipment, and systems.

• The role involves ascertaining customer requirements, recommending suitable technical solutions, preparing quotations and proposals, and providing technical assistance throughout the sales process.
• The position demands a combination of engineering expertise, interpersonal skills, and commercial acumen.
• Applications are invited from experienced industrial sales professionals, particularly those with an established customer network and knowledge of industrial instrumentation or mechanical products.
• Engineering graduates with a demonstrated interest in technical sales are also encouraged to apply.

Key Responsibilities

Technical Consultation

• Engage with industrial customers to establish their technical requirements, applications, and operational challenges.
• Recommend appropriate instrumentation, mechanical products, equipment, and solutions in accordance with customer needs.
• Undertake site visits, technical discussions, product demonstrations, and presentations as required.

Product Expertise

• Acquire comprehensive knowledge of the Company's product portfolio, including specifications, applications, advantages, and limitations.
• Remain informed of new products, technologies, and industry developments.

Technical and Application Support

• Provide pre-sales and post-sales technical support to customers.
• Assist with product selection, application requirements, troubleshooting, and technical enquiries.
• Conduct product demonstrations, training sessions, and technical presentations as necessary.
• Liaise with suppliers and internal engineering teams to resolve technical issues.

Proposal and Quotation Development

• Prepare technical proposals, quotations, and product recommendations based on customer specifications.
• Ensure proposed solutions satisfy technical requirements, project timelines, and budgetary constraints.
• Follow up on quotations and opportunities to facilitate successful sales conversion.

Sales and Business Development

• Collaborate with the sales and engineering teams to identify and develop new business opportunities.
• Maintain and strengthen relationships with existing customers.
• Identify prospective customers, projects, and applications within the industrial market.
• Participate in sales visits, customer meetings, exhibitions, and industry events.
• Achieve agreed sales and business development objectives.

Market and Competitor Analysis

• Monitor industrial market trends, customer requirements, and emerging technologies.
• Track competitor products and market activities.
• Identify opportunities for new products, applications, and markets.

Documentation and Reporting

• Maintain accurate records of customer interactions, quotations, technical specifications, sales activities, and project opportunities.
• Submit regular sales and opportunity reports to management.
• Ensure timely follow-up of customer enquiries and project requirements.

Qualifications and Requirements

• Bachelor's degree in Mechanical, Electrical, or Instrumentation Engineering, or a related engineering discipline.
• 2 to 5 years of experience in technical sales, industrial sales, application engineering, or a customer-facing engineering role (preferred).
• Established sales experience and customer networks within the industrial market are strongly encouraged.
• Experience in industrial instrumentation, mechanical products, process equipment, or automation will be an advantage.
• Fresh graduates who are technically inclined and interested in an industrial sales career are welcome.
• Sound understanding of engineering principles and the ability to interpret technical specifications and customer requirements.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Self-motivated and results-oriented, able to work independently and collaboratively.
• Willingness to travel to customer sites as required.
• Possession of a valid driving licence.

Candidate Profile

• Applications are welcome from both experienced industrial sales professionals and recent engineering graduates.
• Candidates with prior experience selling industrial products, established customer relationships, and a proven sales track record are especially encouraged.
• The Company values individuals who understand the industrial market and can build long-term customer relationships while providing practical technical solutions.
• Recent graduates will have the opportunity to develop technical knowledge, sales capabilities, and industry experience in a dynamic environment.
• The position is primarily office-based, with regular engagement with customers and industrial clients.
• Travel may be required to customer sites, factories, project locations, exhibitions, and meetings.
• The extent of travel depends on the assigned sales territory and customer base.
• Occasional evening or weekend work may be required to accommodate customer schedules, site activities, exhibitions, or project deadlines.