Sales and Business Development Manager – SaaS

Kreloses; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

Kreloses, a fast-growing clinic management software company in Southeast Asia, is seeking a Sales & Business Development Manager to take full ownership of the sales function in Malaysia, Indonesia, and the Philippines.

Based in Kota Damansara (Selangor), you will lead a team of about 8 SDRs, build disciplined sales processes, set targets and KPIs, and drive new business opportunities as we expand into additional healthcare markets.

Qualifications

• Proven track record in B2B SaaS sales and leadership.
• Experience managing and developing sales teams across countries.
• Ability to drive pipeline, close deals and hit targets.
• Experience expanding into new markets preferred.
• Strong analytical skills with sales metrics and KPIs.

Responsibilities

• Take full ownership of sales performance across our existing markets.
• Manage, coach and develop approximately 8 SDRs across Malaysia, Indonesia and the Philippines.
• Establish clear sales targets, KPIs and accountability across the team.
• Improve SDR productivity, pipeline generation, follow-up discipline and conversion.
• Review sales activity and identify underperformance, bottlenecks and opportunities.
• Build reliable pipeline management and sales forecasting.
• Improve sales processes, scripts, outreach approaches and team workflows.
• Work closely with SDRs to improve prospecting and customer engagement.
• Recruit, onboard and develop additional salespeople as the company grows.
• Prepare the sales function for entry into new Southeast Asian markets.
• Help recruit and establish initial sales teams in new markets.
• Identify new business-development opportunities, partnerships and routes to market.
• Work closely with management on pricing, positioning and commercial strategy.
• Understand our different healthcare verticals and develop appropriate approaches for each market.
• Take responsibility for sales outcomes rather than simply reporting activity.

Skills

B2B sales

SaaS sales

People management

Commercial judgment

Prospecting & pipeline

Market expansion

Sales analytics & KPIs

Independent decision-making

Hands-on leadership

Autonomy in growing company

Cross-country collaboration

Job description

Sales and Business Development Manager – SaaS

Sales & Business Development Manager - SaaS

Location: Kota Damansara, Selangor
Work arrangement: Full-time, on-site

About Kreloses

Kreloses is a fast-growing clinic management software company serving healthcare businesses across Southeast Asia.

We are a leading clinic management platform in the veterinary industry and are expanding further into dental, GP, physiotherapy, chiropractic and other healthcare verticals.

Our software helps clinics manage their daily operations, customers, appointments, clinical records, billing, communications and business processes.

We currently operate across Malaysia, Indonesia and the Philippines, with additional market expansion planned.

We are now looking for a strong, commercially minded Sales & Business Development Manager who can take full ownership of our sales function and help us scale the next stage of Kreloses.

The Role

This is not a role where you will simply execute instructions from senior management.

We are looking for someone who wants genuine ownership of a sales function and is comfortable being accountable for its performance.

You will take over the management of an existing team of approximately 8 SDRs across Malaysia, Indonesia and the Philippines.

You will be responsible for improving the performance of the existing team, building a disciplined and measurable sales operation, developing new business opportunities and helping Kreloses enter additional markets.

We want someone who is confident enough to look at the current sales operation, identify what can be improved and independently implement those improvements.

You will have significant autonomy over how you structure and manage the sales function.

What You Will Be Responsible For

• Take full ownership of sales performance across our existing markets.
• Manage, coach and develop approximately 8 SDRs across Malaysia, Indonesia and the Philippines.
• Establish clear sales targets, KPIs and accountability across the team.
• Improve SDR productivity, pipeline generation, follow-up discipline and conversion.
• Review sales activity and identify underperformance, bottlenecks and opportunities.
• Build reliable pipeline management and sales forecasting.
• Improve sales processes, scripts, outreach approaches and team workflows.
• Work closely with SDRs to improve prospecting and customer engagement.
• Recruit, onboard and develop additional salespeople as the company grows.
• Prepare the sales function for entry into new Southeast Asian markets.
• Help recruit and establish initial sales teams in new markets.
• Identify new business-development opportunities, partnerships and routes to market.
• Work closely with management on pricing, positioning and commercial strategy.
• Understand our different healthcare verticals and develop appropriate approaches for each market.
• Take responsibility for sales outcomes rather than simply reporting activity.

What We Are Looking For

We are looking for someone who combines strong sales ability with strong people-management and commercial judgment.

Ideally, you will have:

• Strong experience in B2B sales.
• Experience selling SaaS, software or technology solutions.
• Experience managing and developing salespeople.
• Experience selling to SMEs or owner-operated businesses.
• A strong understanding of prospecting, pipeline management, closing and sales conversion.
• The ability to manage people across different countries and cultures.
• Experience recruiting and building sales teams would be highly valuable.
• Experience with market expansion or launching sales into new territories would be a major advantage.
• Strong analytical ability and comfort working with sales metrics and KPIs.
• The confidence to make decisions independently.
• A hands-on mentality rather than a purely corporate management style.
• The ability to operate effectively in a growing company where you will have significant responsibility and autonomy.

Experience in healthcare software is not required. We care more about your ability to understand niche B2B markets and build a strong sales operation.

Language Requirements

You must be able to communicate effectively in 3 languages:

You will work with customers, employees and business partners across Southeast Asia, so strong communication skills are essential.

Who This Role Will Suit

This role will suit someone who has reached the point in their career where they want more ownership.

You may currently be a Sales Manager, Business Development Manager, Senior Sales Manager, Team Lead or similar and feel that you are capable of running a larger part of a commercial function yourself.

You should enjoy:

• Building and improving sales teams.
• Making decisions.
• Coaching salespeople.
• Working with numbers and performance data.
• Experimenting with different sales approaches.
• Opening new markets.
• Taking responsibility for results.

If you prefer working inside a highly structured corporate environment where decisions are made several levels above you, this role may not be the right fit.

If you want significant autonomy and the opportunity to shape how a growing technology company builds its sales organisation, we would like to hear from you.

Working Location

This is a full-time, on-site position in Kota Damansara, Selangor.

Please apply only if you are comfortable working from our office.

Kreloses is a technology company building out a new SaaS for service-based businesses in Malaysia and throughout Asia. We are a team of enthusiastic, open, and efficient people, a combination of Asian & Western culture.

We believe the best idea wins and looking to get Malaysian service businesses off pen and paper, off ancient software and give them affordable access to modern software tools for managing all key areas of their business.

Kreloses is a technology company building out a new SaaS for service-based businesses in Malaysia and throughout Asia. We are a team of enthusiastic, open, and efficient people, a combination of Asian & Western culture.

We believe the best idea wins and looking to get Malaysian service businesses off pen and paper, off ancient software and give them affordable access to modern software tools for managing all key areas of their business.