Sales Advisor

BAN LEE HENG MOTOR (NILAI) SDN. BHD.; Negeri Sembilan; On-site; MYR 29,000 - 58,000; Full time

Job summary

BAN LEE HENG MOTOR (NILAI) SDN. BHD. is seeking a Sales Advisor (Mitsubishi) to develop strong customer relationships and drive dealership sales.

The role requires actively engaging with both prospective and existing customers and coordinating with marketing and after-sales teams to ensure a high level of satisfaction. The candidate should be capable of conducting market research, sourcing new customers via social media, and handling inquiries with professionalism while contributing to brand

Qualifications

• Customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to persuade and close sales.

Responsibilities

• Develop and maintain good rapport with prospective and existing customers.
• Conduct market research to stay informed of industry trends and competition.
• Collaborate with marketing and after sales service to ensure customer satisfaction.
• Achieve individual sales targets and contribute to dealership targets.
• Source and develop customers through social media marketing.
• Attend and follow up on all sales inquiries.
• Promote a positive brand image with professionalism and commitment to customer satisfaction.
• Participate in road-shows, sales activities and launching events.
• Handle objections and customer complaints efficiently and professionally.
• Perform indoor and outdoor sales campaigns and promotions as instructed by Management.
• Conduct sales presentations, offer test drives, follow ups, and close sales, including car delivery.

Skills

Customer service

Negotiation

Communication

Job description

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Job Position: Sales Advisor (Mitsubishi)

Job Requirement

Develop and maintain good rapport with prospective and existing customers.

Conducting market research to stay informed of industry trends and competition.

Collaborating with other departments and teams, such as marketing and after sales service, to ensure customer satisfaction.

Achieve individual sales target and contribute to the dealership sales target.

Aptitude for negotiation and persuasion.

Sources and develop customers through social media marketing.

To attend and follow up on all sales inquiries.

Promote a positive brand image, maintaining a high level of professionalism and commitment towards customer satisfaction.

Participate in road-shows, sales activities and launching events.

To handle objections and customers complaint efficiently and professionally.

To perform indoor and outdoor sales campaign and promotions as instructed by Management.

Ability to perform sales presentations, offer test drives, follow ups, with a view of closing sale and responsibility to perform car delivery.

To carry out extra responsibilities as instructed by Management whenever necessary.