Sales Manager

Edaran Otomobil Nasional; Johor Bahru; On-site; MYR 201,000 - 290,000; Full time

Job summary

Edaran Otomobil Nasional is seeking an experienced Sales Manager to lead its automotive sales operations in Johor Bahru. You will develop and execute strategic sales plans, oversee new and used vehicle sales, set pricing strategies, manage inventory, and drive performance to meet the Annual Management Plan.

The role requires a degree in business/marketing, at least five years of experience with two in a managerial role in automotive retail, and strong leadership with bilingual communication in

Qualifications

• Degree in Business Studies/Administration/Management, Marketing or equivalent.
• Minimum 5 years of experience with at least 2 years in a managerial role in automotive sales.
• Preference for managers specializing in automotive sales - retail.
• Strong leadership and people-management skills.
• Excellent written and oral communication in English and Bahasa Malaysia.

Responsibilities

• Develop and execute strategic sales plans to achieve targets and expand customer base.
• Oversee new and used vehicle sales, pricing strategies, and customer relationship activities.
• Manage stock movement, availability, ordering, and reporting to ensure optimal inventory levels.
• Collaborate with Marketing, After Sales and stakeholders on sales campaigns and initiatives.
• Drive CSI through excellent customer service and continuously address customer complaints.

Education

Degree in Business Studies/Administration/Management, Marketing or equivalent

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Develop and execute strategic sales plans to achieve sales targets and expand the company's customer base.

Oversee new and used vehicle sales, including pricing strategies and customer relationship activities Ensure overall sales performance is achieved in accordance with the Annual Management Plan (AMP).

Manage stock movement, availability, ordering, and reporting to ensure optimal inventory levels.

Liaise with Head Office and Mitsubishi Motors Malaysia (MMM) on all matters relating to sales operations.

Analyse sales performance, monitor sales team momentum, provide coaching, and ensure the team is equipped with adequate training and product knowledge.

Deliver excellent customer service and consistently initiate customer care activities.

Handle and resolve customer complaints, driving continuous improvement to achieve targeted Customer Satisfaction Index (CSI).

Collaborate with Marketing, After Sales, and internal/external stakeholders on sales campaigns and marketing initiatives.

Control departmental expenses, manage the sales budget, and implement cost optimization and cost-saving initiatives.

Be responsible for outlet sales performance and gross profit achievement.

Lead and execute all outlet-related marketing efforts to drive and maximize sales returns.

Undertake any other duties as assigned by management from time to time.

Requirements:

Degree in Business Studies/Administration/Management, Marketing or equivalent.

Minimum of 5 years working experience with at least 2 years at managerial level in the related field

Preferably Managers specializing in Automotive Sales - Retail.

Committed towards quality and total customer satisfaction with strong leadership and people management skills.

Excellent written and oral communication skill in English and Bahasa Malaysia.