Sales Administrator/Coordinators

Intersit Office Sdn Bhd; Selangor; On-site; MYR 40,000 - 67,000; Full time

Benefits offered by this job

Restaurant access

Job summary

Intersit Office Sdn Bhd in Petaling Jaya, Selangor, is seeking a Sales Administrator to join our dynamic team on a full-time basis. You will support the sales department, manage administrative tasks, and ensure smooth interactions with clients and internal teams.

The role emphasizes accurate order processing, CRM updates, and collaborative cross-department coordination to uphold service excellence.

Qualifications

• Experience in sales administration or client services within a corporate or customer-facing environment.
• Strong organizational skills and ability to manage multiple tasks and priorities.
• Excellent written and verbal communication in English and Bahasa Malaysia; Mandarin a plus.
• Proficiency with Microsoft Office and familiarity with CRM systems.
• Attention to detail and accurate data entry and documentation.
• Collaborative team player with proactive problem-solving and process improvement mindset.
• Professional demeanor and commitment to customer service excellence.
• Ability to work independently in a dynamic environment.

Responsibilities

• Process customer orders, quotations and proposals with accuracy and efficiency.
• Maintain and update customer databases and sales records using company systems.
• Coordinate between sales team, clients and other departments for timely delivery.
• Prepare and organise sales documents, samples, quotations, invoices and agreements.
• Handle customer enquiries via phone, email and in person.
• Monitor sales pipeline and assist with tracking opportunities and deal progress.
• Arrange meetings, site visits and client presentations.
• Process invoices and manage billing-related queries.
• Maintain inventory of office supplies and equipment for sales operations.
• Perform general administrative tasks including filing, scheduling and reporting.

Skills

Sales Administration

Customer Service

Organizational skills

MS Office

CRM software

Communication

Multitasking

Education

Diploma or Bachelor's degree in Business Administration / Commerce

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Intersit Office Sdn Bhd is seeking a Sales Administrator to join our dynamic team on a full-time basis in Petaling Jaya, Selangor. This is a crucial position that bridges our sales department and clients, ensuring smooth operations and exceptional service delivery. As Sales Administrator, you will be at the heart of our sales operations, managing administrative tasks that directly impact our business performance and customer satisfaction. Your role is fundamental to maintaining organised processes, supporting sales activities, and ensuring every client interaction reflects our commitment to excellence.

Key responsibilities:

• Process customer orders, quotations and proposals with accuracy and efficiency
• Maintain and update customer databases and sales records using company systems
• Coordinate between sales team members, clients and other departments to ensure timely delivery of services
• Prepare and organise sales documentation, product samples, quotations , invoices, contracts and agreements for review and execution
• Handle customer enquiries via telephone, email and in-person with professionalism and courtesy
• Monitor sales pipeline and assist with tracking of opportunities and deal progress
• Arrange and coordinate meetings, site visits and client presentations
• Process invoices and manage billing-related queries and issues
• Maintain inventory of office supplies and equipment as needed for sales operations
• Perform general administrative tasks including filing, scheduling and report preparation

What we're looking for:

• 1. Proven experience in a sales administration, client services or related administrative role within a corporate or customer-facing environment
• 2.Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously
• 3.Excellent written and verbal communication skills in English and Bahasa Malaysia; proficiency in Mandarin is an added advantage.
• 4.Proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with Customer Relationship Management (CRM) systems
• 5.Attention to detail with the ability to maintain accuracy in data entry and documentation
• 6.Strong interpersonal skills and a collaborative approach to working with sales teams and clients
• 7.Problem-solving ability and initiative to identify areas for process improvement
• 8.Professional demeanor with a positive attitude and commitment to customer service excellence
• 9.Ability to work independently whilst maintaining flexibility in a dynamic environment
• 10.Diploma or bachelor's degree in business administration, commerce or related field is preferred

What we offer:

• Competitive salary package commensurate with experience and qualifications
• Full-time employment with a stable and growing organization
• Professional development opportunities and training programmed to enhance your skills
• Collaborative and supportive team environment where your contributions are valued
• Standard statutory benefits including EPF, SOCSO, EIS and annual leave in accordance with Malaysian labour laws
• Annual Performance Bonus
• Pleasant working environment in Petaling Jaya with good accessibility
• Opportunities to grow and advance within the organization as you develop your expertise

About us:

Intersit Office Sdn Bhd is a progressive company dedicated to delivering exceptional office solutions and services to our clients across Malaysia. With a reputation built on reliability, professionalism and customer-focused service, we pride ourselves on maintaining strong relationships with our clients and partners. Our team is committed to creating a supportive workplace culture where employees are empowered to contribute meaningfully to our collective success. We believe in fostering talent, encouraging innovation and building a business that makes a positive impact in our community.