Sales Administrator

NORDVOX SDN. BHD.; Kajang; On-site; MYR 24,000 - 36,000; Full time

Job summary

Nordvox SDN. BHD.

in Malaysia is seeking a customer service professional to handle inquiries via phone, WhatsApp, email, and walk-ins with professionalism and speed, and to process orders accurately. You will coordinate delivery schedules with the operations team and drivers, keep customers updated on order status, prepare quotations and invoices from the price list, and maintain orderly records of orders and communications.

Responsibilities

• Handle customer enquiries via phone, WhatsApp, e-mail, and walk-in professionally and promptly
• Receive, process, and confirm customer orders accurately
• Coordinate delivery schedules with the operations team and drivers
• Keep customers updated on their order status throughout the process
• Prepare basic quotations and invoices based on the company's price list
• Maintain organised records of orders, deliveries, and customer communications
• Resolve customer...

Job description

Job Responsibilities:

• Handle customer enquiries via phone, WhatsApp, e-mail, and walk-in professionally and promptly
• Receive, process, and confirm customer orders accurately
• Coordinate delivery schedules with the operations team and drivers
• Keep customers updated on their order status throughout the process
• Prepare basic quotations and invoices based on the company's price list
• Maintain organised records of orders, deliveries, and customer communications
• Resolve customer...