Sales Administration, CRM & Lead Generation Coordinator

BMP Technologies Malaysia Sdn Bhd; Kulai; On-site; MYR 39,000 - 61,000; Full time

Job summary

BMP Technologies Malaysia Sdn Bhd in Kulai Johor is seeking a proactive Lead Generation Coordinator to build targeted B2B prospect lists, qualify needs, and arrange meetings for Sales Managers.

You will own CRM data, support quotations, pricing updates, and coordinate with Engineering, Production and Logistics to ensure accurate information and timely follow-ups. English communication and independent work are valued; own transport preferred.

Qualifications

• Min 4 years of industrial customer service or related experience.
• Diploma/Degree in Business Administration/Engineering.
• Strong communication skills for all levels; English preferred.
• Proficient in Microsoft Word/Excel/PowerPoint.
• Able to work independently with minimal supervision.
• Willing to learn and perform multiple tasks in a team.
• Reliable, trustworthy and punctual.
• Own transport.

Responsibilities

• Build and maintain targeted B2B prospect lists using approved research sources, including Globalwits.
• Outbound calling and appointment setting to introduce BMP’s filtration capabilities and secure meetings for Sales Managers.
• CRM ownership and pipeline discipline: admin for accounts, contacts, leads, activities, opportunities; generate reports.
• Infor customer registration and data control: register new customers and maintain master data.
• Support Sales Managers with meeting scheduling, prospect briefs, quotations, and tracking; coordinate with Engineering and other teams.
• Pricing and commercial administration: maintain pricing data and quarterly updates; keep records current.
• Social media and digital administration: manage content calendar, LinkedIn posts, AI-assisted outputs, website updates.
• Cross-functional coordination with Engineering, Production, Logistics to ensure timely, accurate information.

Skills

Lead generation

Outbound calling

CRM ownership

Infor

Quotation support

Pricing

Social media management

Cross-functional coordination

Microsoft Office

Independent working

Own transport

Education

Diploma/Degree in Business Administration/Engineering

Tools

Infor

Microsoft Office

Job description

Build and maintain targeted B2B prospect lists using approved research sources, including Globalwits. Identify relevant companies and decision-makers, verify contact information, and record complete lead details for structured follow-up.

Outbound calling and appointment setting

Make professional cold calls using approved messaging to introduce BMP’s filtration capabilities, understand initial needs, qualify interest, and secure meetings for the Sales Managers. Record call outcomes, next actions and follow-up dates. Sales Managers will lead technical discussions, proposals, negotiations and closing.

CRM ownership and pipeline discipline

Act as the day-to-day administrator for the CRM. Create and update accounts, contacts, leads, activities, opportunities and notes; maintain clean and complete records; prompt overdue actions; and prepare reliable pipeline, activity and conversion reports for management.

Infor customer registration and data control

Register new customers in Infor after required information and approvals are complete. Maintain accurate customer master data and supporting documentation, check for duplicates or missing fields, and coordinate corrections with the relevant departments.

Sales Manager and quotation support

Support Sales Managers with meeting scheduling, prospect briefs, follow-up actions, quotation preparation and tracking, customer documents, correspondence, reports and sales-performance administration. Coordinate technical and pricing inputs with Engineering and relevant internal teams.

Pricing and commercial administration

Maintain approved pricing information and support quarterly price updates based on authorised inputs such as exchange-rate movements, raw-material costs and transportation expenses. Keep quotation and pricing records current, controlled and easy to retrieve.

Social media and digital administration

Maintain the social-media content calendar; prepare, schedule and publish approved LinkedIn posts, newsletters and other company updates; use approved AI tools day to day for content ideation, drafting, repurposing, audience and market-insight analysis, and campaign improvement; monitor messages and basic engagement data; and coordinate accurate updates to the BMP Malaysia facility website. Review and fact-check all AI-assisted outputs and ensure brand, confidentiality and approval requirements are met.

Cross-functional coordination and compliance

Coordinate with Engineering, Production, Logistics and other teams so Sales Managers receive accurate, timely information. Maintain orderly records and perform all work in line with company policies, quality standards and applicable requirements.

Requirements include but are not limited to:

Min 4 years of industrial customer service and industrial experience.

Diploma/Degree in any principle preferably in Business Administration/Engineering.

Strong communication skills for all level of employees and external people, language preferred English.

Selected candidate needs to have good skills in Microsoft application (Word/Excel/PowerPoint/AI).

Be motivated to work well independently with minimum supervision.

Possess the ability to learn and perform multiple tasks in a team environment.

Be reliable and trustworthy.

Possess good time management skills and practice excellent attendance.

Have the ability to function in a fast-paced environment.

Possess own transport

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Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Lead Generation Coordinator?
• Which of the following types of qualifications do you have?

Manufacturing, Transport & Logistics 51-100 employees

BMP is a wholly owned subsidiary of Andrew Industries Ltd, a privately owned and managed diversified industrial manufacturing group. The BMP Division was established 40 years ago manufacturing components for the major OEM's in the Office Automation industry. The business began in the UK then expanded into North America and Asia making the BMP Division the global partner of choice for many of the world's major OEM manufacturing companies.

BMP Technologies Malaysia Sdn Bhd, based in Kulai Johor, was established 2013 for the manufacturing of digital printing sub-assembly components and polyurethane products for oil & gas industry.

The company is expanding to a bigger facility and looking for talents to meet new and exciting challenges.

BMP is a wholly owned subsidiary of Andrew Industries Ltd, a privately owned and managed diversified industrial manufacturing group. The BMP Division was established 40 years ago manufacturing components for the major OEM's in the Office Automation industry. The business began in the UK then expanded into North America and Asia making the BMP Division the global partner of choice for many of the world's major OEM manufacturing companies.

BMP Technologies Malaysia Sdn Bhd, based in Kulai Johor, was established 2013 for the manufacturing of digital printing sub-assembly components and polyurethane products for oil & gas industry.

The company is expanding to a bigger facility and looking for talents to meet new and exciting challenges.

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