Sales & Admin Executive: Quotes, Orders & Customer Care

MAJU JAYA CARPETS; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

MAJU JAYA CARPETS is seeking an Admin cum Sales Executive in Kuala Lumpur to coordinate sales activities, provide admin support, and build strong customer relationships. The role involves arranging appointments, handling inquiries, processing orders, and preparing sales updates for management review.

The ideal candidate will have 1–2 years in a similar role, strong communication, and proficiency in MS Office and CRM systems, with excellent organizational skills and the ability to multitask.

Qualifications

• 1–2 years of experience in a similar sales or administrative role.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent organizational skills with multitasking and prioritization.
• Customer service orientation with positive relationships.
• Strong verbal and written communication skills.
• Efficient time management in a fast-paced environment.
• Proficiency in office software such as spreadsheets and CRM systems.
• Problem-solving abilities to resolve issues.

Responsibilities

• Coordinate sales activities and maintain positive customer relationships.
• Assist the sales team by arranging appointments, delivering samples, and providing high-quality support materials.
• Handle urgent calls, emails, and messages; manage customer queries and schedule installation job.
• Process orders via phone, email, or mail, ensuring accuracy in prices, discounts, and product numbers.
• Provide administrative support including data entry, filing, and document management.
• Monitor inventory levels and manage office supplies.
• Maintain electronic and physical filing systems for records management.
• Respond to customer inquiries and manage correspondences.
• Obtain RFQs (Request for Quotations) and provide quotations.
• Prepare monthly sales updates for management review.

Skills

Customer service

Communication

MS Office

CRM

Data entry

Organization

Teamwork

Problem-solving

Tools

CRM systems

Microsoft Office Suite

Job description

MAJU JAYA CARPETS is seeking an Admin cum Sales Executive in Kuala Lumpur to coordinate sales activities, provide admin support, and build strong customer relationships. The role involves arranging appointments, handling inquiries, processing orders, and preparing sales updates for management review.

The ideal candidate will have 1–2 years in a similar role, strong communication, and proficiency in MS Office and CRM systems, with excellent organizational skills and the ability to multitask.