Property Sales Operations Specialist

Rapid Synergy Berhad; Ipoh; On-site; MYR 36,000 - 54,000; Full time

Job summary

Rapid Synergy Berhad, a Malaysia-based investment holding company involved in property development, seeks a detail-oriented Sales Admin Executive for the Property Division to support smooth property sales operations.

You should hold a Diploma/ Degree in related fields, with at least 2 years in sales administration, and be proficient in MS Office, especially Excel and Word. You will manage documentation, billing, reports and coordinate with internal teams to meet timelines.

Qualifications

• Diploma or degree in business administration, property management, real estate, finance or related field.
• Minimum 2 years of relevant experience in Sales Administration / Credit Administration, preferably with a property developer.
• Hands-on experience in full property sales administration process including booking, loan application and follow-up, SPA documentation, signing coordination, progressive billing, payment follow-up and completion matters.
• Familiar with liaising with purchasers, bankers/financial institutions, panel solicitors, property agents and internal departments.
• Able to independently monitor and follow up on loan approval, SPA signing, outstanding documents, progressive billing and outstanding payments.
• Experience in preparing weekly/monthly sales reports and sales status reports.
• Familiar with handling purchaser documentation, letters, reminders, cancellation/refund and other sales-related administrative matters.
• Proficient in Microsoft Office, especially Excel and Word.
• Meticulous, well-organized and able to maintain accurate records and proper filing.
• Able to work independently, follow up proactively and meet deadlines.
• Knowledge of HDA, property development procedures and SPA-related processes will be an added advantage.
• Willing to assist in property launches, exhibitions, roadshows and other sales activities when required.

Responsibilities

• Handle day-to-day sales administration activities for property development projects.
• Manage and maintain accurate records of property bookings, sales documents and purchaser information.
• Prepare, check and process sales-related documentation, including booking forms, Sales & Purchase Agreements (SPA), loan documents, letters and other relevant documents.
• Liaise with purchasers, sales personnel, property agents, panel lawyers, bankers / financial institutions and relevant parties to ensure smooth and timely completion of sales documentation.
• Follow up with purchasers and panel bankers on loan applications and loan approval status.
• Coordinate SPA and loan documentation signing appointments with purchasers, solicitors and relevant parties.
• Monitor and follow up on sales progress, outstanding documents, loan status and other pending matters to ensure all timelines are met.
• Prepare and issue letters, reminders and other correspondence to purchasers when required.
• Assist in monitoring progressive billing, payment status and outstanding payments, and follow up with relevant parties accordingly.
• Maintain proper and systematic filing of all sales and purchaser-related documents for easy reference and audit purposes.
• Prepare and update weekly and monthly sales reports, sales status reports and other reports required by Management.
• Assist the Sales & Marketing team in sales launches, roadshows, exhibitions and other property-related events when required.
• Attend to purchasers’ enquiries and provide timely assistance on sales documentation, loan applications, SPA matters and other related issues.
• Ensure all sales administration processes are carried out in accordance with company SOPs, relevant requirements and applicable regulations.
• Work closely with internal departments including Sales & Marketing, Finance, Legal and Project teams to ensure smooth coordination of property sales.
• Handle sales cancellation, refund, transfer or other related documentation when required.
• Maintain confidentiality of purchaser and company information at all times.
• Perform other duties and ad hoc assignments as assigned by Management from time to time.

Skills

Meticulous

Well-organized

Independent worker

Proactive follow-up

Education

Diploma / Degree in Business Administration, Property Management, Real Estate, Finance or related

Tools

Microsoft Office

Excel

Word

Job description

Rapid Synergy Berhad, a Malaysia-based investment holding company involved in property development, seeks a detail-oriented Sales Admin Executive for the Property Division to support smooth property sales operations.

You should hold a Diploma/ Degree in related fields, with at least 2 years in sales administration, and be proficient in MS Office, especially Excel and Word. You will manage documentation, billing, reports and coordinate with internal teams to meet timelines.