Sales Admin Assistant / Officer / Executive

DELTA HARDWARE INDUSTRIES SDN. BHD.; Selangor; On-site; MYR 33,000 - 61,000; Full time

Job summary

Jora Malaysia is seeking a Sales Administration Executive to support customer enquiries, quotations, sales orders, invoicing and account administration. You will work closely with customers and the internal sales team to ensure information is accurate and orders move smoothly from enquiry to fulfilment.

Based in Malaysia, Selangor, the role requires at least three years in sales support, a qualification (SPM/ Diploma), strong MS Office skills and data-entry accuracy; AutoCount knowledge is an

Qualifications

• At least three years of experience in sales administration, customer service, order processing or a related role.
• SPM, Diploma or equivalent qualification. Higher qualifications are welcome but not essential.
• Good working knowledge of MS Office and accurate data-entry habits. AutoCount experience is an advantage.
• Strong follow-up, organisation and time-management skills, with a practical and customer-focused approach.

Responsibilities

• Answer incoming customer calls and respond to enquiries through the company’s agreed communication channels.
• Prepare quotations, sales orders and invoices accurately and follow up outstanding information.
• Process new account openings and maintain accurate customer records.
• Coordinate with the sales, warehouse and delivery teams on order status and customer requirements.
• Maintain sales and customer records using MS Office and the company’s business system.

Skills

Customer service

Order processing

Follow-up skills

Time management

Education

SPM/ Diploma or equivalent

Tools

MS Office

AutoCount

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a Sales Administration Executive to support customer enquiries, quotations, sales orders, invoicing and account administration. You will work closely with customers and the internal sales team to ensure information is accurate, follow-ups are completed and orders move smoothly from enquiry to fulfilment.

About the role

We are looking for a Sales Administration Executive to support customer enquiries, quotations, sales orders, invoicing and account administration. You will work closely with customers and the internal sales team to ensure information is accurate, follow-ups are completed and orders move smoothly from enquiry to fulfilment.

Key responsibilities

• Answer incoming customer calls and respond to enquiries through the company’s agreed communication channels.
• Prepare quotations, sales orders and invoices accurately and follow up outstanding information.
• Process new account openings and maintain accurate customer records.
• Coordinate with the sales, warehouse and delivery teams on order status and customer requirements.
• Maintain sales and customer records using MS Office and the company’s business system.

What we are looking for

• At least three years of experience in sales administration, customer service, order processing or a related role.
• SPM, Diploma or equivalent qualification. Higher qualifications are welcome but not essential.
• Good working knowledge of MS Office and accurate data-entry habits. AutoCount experience is an advantage.
• Strong follow-up, organisation and time-management skills, with a practical and customer-focused approach.

Language requirement

Bahasa Malaysiaand English are required for routine work and internal coordination. Mandarin is preferred rather than mandatory. Applicants of all backgrounds who meet the job requirements are welcome.