sales admin

SBC TECH MARKETING SDN BHD; Batu Caves; On-site; MYR 45,000 - 67,000; Full time

Job summary

SBC TECH MARKETING SDN BHD is seeking a high-energy Sales Administrator to join our fast-growing sales team in Batu Caves, Malaysia. This role sits at the heart of our revenue engine, supporting the sales force, managing the pipeline, and assisting with client interactions to drive business growth.

You will draft proposals, prepare quotes, maintain CRM records, and collaborate with marketing, logistics and customer service to fulfill orders.

Qualifications

• Proven experience as Sales Administrator, Sales Support Assistant, or in a client-facing sales operational role.
• Strong interest in sales operations, business development, and customer engagement.
• Excellent written and verbal communication skills with a customer-centric mindset.

Responsibilities

• Sales Operations Support: Assist the Sales Team with drafting proposals, preparing quotes, and processing customer orders quickly and accurately.
• Lead & Pipeline Management: Help manage incoming leads, update the CRM database, track sales pipeline progress, and ensure prompt follow-up on prospective clients.
• Client Engagement: Serve as a responsive primary touchpoint for incoming sales inquiries, handling customer communications via email and phone to support seamless deal execution.
• Sales Analytics & Reporting: Track daily/weekly sales activities, monitor performance metrics, and prepare insights to help the sales lead optimize conversion rates.
• Cross-Functional Liaison: Coordinate closely with internal teams (marketing, logistics, customer service) to ensure orders are fulfilled and sales commitments are met.

Skills

CRM systems

Customer engagement

Communication

Sales operations

Tools

HubSpot

Salesforce

Microsoft Excel

Microsoft Word

PowerPoint

Job description

We are looking for a high-energy, detail-oriented Sales Administrator to join our fast-growing sales team. Unlike traditional desk-bound admin roles, this position places you right at the heart of our revenue engine! You won't just file paperwork—you will directly empower our sales team, assist with key client interactions, manage sales pipelines, and play a crucial role in closing deals and driving business growth.

Key Responsibilities

Sales Operations Support: Assist the Sales Team with drafting proposals, preparing quotes, and processing customer orders quickly and accurately.

Lead & Pipeline Management: Help manage incoming leads, update the CRM database, track sales pipeline progress, and ensure prompt follow-up on prospective clients.

Client Engagement: Serve as a responsive primary touchpoint for incoming sales inquiries, handling customer communications via email and phone to support seamless deal execution.

Sales Analytics & Reporting: Track daily/weekly sales activities, monitor performance metrics, and prepare insights to help the sales lead optimize conversion rates.

Cross-Functional Liaison: Coordinate closely with internal teams (marketing, logistics, customer service) to ensure orders are fulfilled and sales commitments are met.

Requirements

Proven experience as a Sales Administrator, Sales Support Assistant, or in a client-facing sales operational role.

Strong interest in sales operations, business development, and customer engagement.

Proficient in CRM systems (HubSpot, Salesforce, etc.) and Microsoft Office (Excel, Word, PowerPoint).

Excellent written and verbal communication skills with a customer-centric mindset.

Proactive, target-aware, and comfortable working in a fast-paced sales environment.

Why Join Us?

Clear Career Growth: Our department has several management vacancies this year, presenting clear promotion opportunities for high-performing team members to transition into Sales Executive, Account Manager, or Sales Leadership roles.

Performance Incentives: Competitive base salary plus sales-performance bonuses/incentives.

Dynamic Team Culture: A supportive, high-energy environment that recognizes and rewards top talent in the automotive & industrial tool industry.

About Us

SBC TECH MARKETING SDN BHD is a leading supplier specializing in automotive repair tools and industrial tools, committed to providing innovative product solutions and professional marketing services for our clients. With a steadfast focus on customer satisfaction, we are a trusted supplier to publicly listed companies and key industry leaders, earning widespread recognition through high-quality products and exceptional service. Our dedicated team is fully devoted to helping customers achieve success and creating lasting value for the automotive repair industry.