Sales Admin

Zetwind Enterprise Sdn Bhd; Alor Gajah; On-site; MYR 36,000 - 60,000; Full time

Job summary

Zetwind Enterprise Sdn Bhd is seeking a Sales Administrator to support customer inquiries and provide up-to-date product information in alignment with company policies. You will handle billing, invoicing, and daily sales operations, ensuring timely payment collection and accurate order processing.

You will monitor sales performance, generate reports for management, collaborate with marketing and product teams, and contribute to continuous improvement through customer feedback reporting.

Responsibilities

• Respond to customer inquiries and provide information on product availability.
• Manage billing and sales transactions using invoicing and sales operation software.
• Process daily sales orders and generate invoices.
• Follow up on payments to ensure shipments can proceed.
• Monitor sales performance metrics and prepare reports for management.
• Gather and report customer feedback for continuous improvement.

Job description

Respond to customer inquiries and provide information on product availability.

Manage billing and sales transactions using invoicing and sales operation software.

Manage daily sales administrative task, including processing orders and invoices.

Conduct payment follow-ups, ensuring all payments are received prior to shipment.

Monitor sales performance metrics and generate reports for management.

Stay updated on existing and new product knowledge to assist customers effectively.

Collaborate with marketing and product teams to align sales strategies with promotional activities.

Ensure adherence to company policies and procedures in all sales operations.

Gather and report customer feedback to the superior for continuous improvement.

Handle additional tasks assigned by the immediate superior as needed.

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales administrator?
• Which of the following types of qualifications do you have?
• Do you have order processing experience?