Sales account executive

Omega Health Products Sdn Bhd; Kajang; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Annual leave

Medical insurance

Training and career development

Performance bonus and increments

Free parking

Pantry snacks

Job summary

Omega Health Products Sdn Bhd is a Malaysia-based company focused on health and wellness products. We hire a Sales/Account Manager to nurture existing customers, handle inquiries, and relay requirements to internal teams.

You will coordinate with Production, QC, R&D, Regulatory, Logistics, and other departments to resolve requests and ensure timely responses. The role emphasizes maintaining customer satisfaction, identifying upsell opportunities, and developing new leads to generate sales.

Qualifications

• Diploma/Degree in Business, Marketing, Sales, or related field.
• 1-3 years of experience in sales, account management, customer service, or related roles.
• Strong communication and interpersonal skills with the ability to build good customer relationships.
• Good coordination and follow-up skills, especially when dealing with multiple internal departments.
• Customer-oriented, proactive and responsive in handling enquiries and requests.
• Good negotiation and problem-solving skills.
• Able to work independently as well as with cross-functional teams.
• Comfortable with sales targets and motivated by sales incentives.
• Willing to travel or attend customer meetings when required.

Responsibilities

• Manage and maintain strong relationships with existing customers and handle their day-to-day enquiries and follow-ups.
• Act as the key liaison between customers and internal departments to ensure customer requirements are communicated and followed up promptly.
• Coordinate with Production, QC, R&D, Regulatory, Logistics and other relevant departments to resolve customer requests and issues.
• Follow up on quotations, samples, orders, product development, delivery status and other customer requirements.
• Ensure timely and accurate responses to customers and maintain a high level of customer satisfaction.
• Monitor existing accounts and identify opportunities to increase sales and introduce additional products.
• Develop new customer leads and support business development activities to generate new sales.
• Prepare sales quotations, proposals and other relevant documents when required.
• Maintain accurate customer records, sales activities and follow-up status.
• Achieve assigned sales and customer servicing targets while supporting overall business growth.

Skills

Communication

Interpersonal skills

Negotiation

Problem-solving

Proactive

Customer-oriented

Education

Diploma/Degree in Business, Marketing, Sales, or related field

Job description

Omega Health Products Sdn Bhd is a Malaysian-based company dedicated to improving lives through high-quality health and wellness products. We specialize in developing and distributing a wide range of supplements, personal care items, and wellness solutions tailored to meet the needs of today's health-conscious consumers. Our team is passionate about innovation, quality, and customer care, and we are always looking for talented individuals who share our commitment to making a positive impact in the healthcare industry.

Job Responsibilities

Manage and maintain strong relationships with existing customers and handle their day-to-day enquiries and follow-ups.

Act as the key liaison between customers and internal departments to ensure customer requirements are communicated and followed up promptly.

Coordinate with Production, QC, R&D, Regulatory, Logistics and other relevant departments to resolve customer requests and issues.

Follow up on quotations, samples, orders, product development, delivery status and other customer requirements.

Ensure timely and accurate responses to customers and maintain a high level of customer satisfaction.

Monitor existing accounts and identify opportunities to increase sales and introduce additional products.

Develop new customer leads and support business development activities to generate new sales.

Prepare sales quotations, proposals and other relevant documents when required.

Maintain accurate customer records, sales activities and follow-up status.

Achieve assigned sales and customer servicing targets while supporting overall business growth.

Job Requirements

Diploma/Degree in Business, Marketing, Sales, or related field.

1-3 years of experience in sales, account management, customer service, or related roles.

Strong communication and interpersonal skills with the ability to build good customer relationships.

Good coordination and follow-up skills, especially when dealing with multiple internal departments.

Customer-oriented, proactive and responsive in handling enquiries and requests.

Good negotiation and problem-solving skills.

Able to work independently as well as with cross-functional teams.

Comfortable with sales targets and motivated by sales incentives.

Willing to travel or attend customer meetings when required.

Attractive annual leave entitlement.

Medical and insurance coverage.

Training and career development opportunities.

Performance bonus and increment opportunities.

Free parking / pantry snacks