SaaS & POS Project Lead

2HUNGRY; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a SaaS / POS Project Manager to oversee end-to-end SaaS and POS initiatives, coordinating with internal teams and the China IT team to ensure smooth implementation and ongoing product enhancements.

The role involves gathering requirements from Operations, Merchants, Finance and Marketing, translating them into functional specs, managing timelines, and performing UAT and training for users and merchants.

Qualifications

• Diploma or Bachelor’s degree in IT, CS, IS or Business IT.
• Experience in SaaS, POS systems, IT projects or digital platforms.
• Good understanding of software development, system integration and APIs.
• Experience coordinating between business users and technical teams.
• Able to communicate with the China-based IT/development team.
• Experience in food delivery, F&B, e-commerce or merchant platforms is a plus.

Responsibilities

• Manage end-to-end SaaS and POS projects from planning to launch.
• Gather and analyse business requirements from Operations, Merchant, Finance, Marketing and others.
• Translate requirements into functional and technical specs for IT/development.
• Coordinate with the China IT team on development, enhancements and integrations.
• Monitor timelines, deliverables, priorities and progress.
• Conduct system testing and UAT before feature releases.
• Identify, troubleshoot and follow up on app, POS and system issues with IT.
• Collect user feedback to identify areas for improvement.

Skills

Project management

Communication skills

Problem solving

Stakeholder coordination

SaaS experience

Education

Diploma/Bachelor’s Degree in Information Technology/Computer Science/Information Systems/Business IT

Tools

APIs

POS systems

IT project management tools

Job description

Jora Malaysia is seeking a SaaS / POS Project Manager to oversee end-to-end SaaS and POS initiatives, coordinating with internal teams and the China IT team to ensure smooth implementation and ongoing product enhancements.

The role involves gathering requirements from Operations, Merchants, Finance and Marketing, translating them into functional specs, managing timelines, and performing UAT and training for users and merchants.