RPA Automation Engineer

Hong Leong Assurance Berhad; Petaling Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

Hong Leong Assurance Berhad in Malaysia is seeking an RPA Automation Engineer to drive digital transformation from Petaling Jaya. The role focuses on leveraging RPA technologies to streamline and optimise business processes across the organisation.

You will automate processes using UiPath, collaborate with business teams, analyse requirements, and implement end-to-end robotic solutions while maintaining clear documentation and audit trails.

Qualifications

• Minimum 2-5 years of experience in Robotic Process Automation (RPA) development and implementation.
• Strong programming skills in RPA platforms such as UiPath, Blue Prism, or Automation Anywhere.
• Proficient in process analysis, process design, and process optimisation.
• Ability to work collaboratively with business stakeholders to understand and address their automation needs.
• Familiarity with financial services industry processes and regulations is highly desirable.

Responsibilities

• Automate business processes using RPA technology (UiPath) ranging from Simple to Complex processes.
• Provide recommendations on Best Development Practices and implementation solutions for RPA.
• Work with business teams to understand requirements, analyse and assess automation feasibility.
• Develop, test and implement in-scope processes.
• Support existing bots and implement change requests.
• Manage robotics projects end to end with appropriate controls and documentation.

Skills

RPA programming and development

Process analysis

Process design

Collaboration with stakeholders

Problem-solving

Tools

UiPath

Blue Prism

Automation Anywhere

Job description

About the role

As an RPA Automation Engineer at Hong Leong Assurance Berhad, you will play a key role in driving the company's digital transformation initiatives. Based in Petaling Jaya, Selangor, this full-time position will involve leveraging Robotic Process Automation (RPA) technologies to streamline and optimise various business processes across the organisation.

What you'll be doing

• Automate business processes using RPA technology (UiPath) ranging from Simple to Complex processes
• Provide recommendations on Best Development Practices and implementation solutions for RPA
• Work with business teams to understand the business process requirements, analysis and assess automation feasibility. Assist in creating the business case
• Work closely with SME’s and Vendors to analyse and design solutions based on business requirements
• Preparation and facilitation of process design sessions related to robotics process, validation rules and reports.
• Develop, test and implement in-scope processes
• Developing, configuring programs, scripts are well structured, maintainable and easy to understand
• Provide necessary support to internal stakeholders for issue resolution and enhancements
• Supporting existing bots and implement change requirements
• Configuration of RPA process components, exception handling, audit logs and etc.
• Managing Robotics projects end to end by using Robotics tools and Techniques.
• Develop and maintain effective project management controls to ensure that agreed delivery times and functionality are met for Operations and Business teams.
• Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all projects.
• Identify and resolve resource constraints and bottlenecks, and raise issues to project stakeholders at earliest opportunity to minimize any potential risk
• Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions.

What we're looking for

• Minimum 2-5 years of experience in Robotic Process Automation (RPA) development and implementation
• Strong programming skills in RPA platforms such as UiPath, Blue Prism, or Automation Anywhere
• Proficient in process analysis, process design, and process optimisation
• Ability to work collaboratively with business stakeholders to understand and address their automation needs
• Excellent problem-solving and critical thinking skills
• Familiarity with financial services industry processes and regulations is highly desirable

Company Overview

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.