Asst Manager/Sr Executive, Operational Risk

Hong Leong Assurance Berhad; Petaling Jaya; On-site; MYR 150,000 - 180,000; Full time

Job summary

Hong Leong Assurance Berhad (HLA) is seeking an Asst Manager/Sr Executive in Operational Risk to oversee end-to-end risk management, governance, and regulatory reporting. The role focuses on strengthening internal controls, coordinating risk assessments, and providing guidance on policy requirements across the risk management function.

The candidate will handle outsourcing risk reviews, incident tracking, and management reporting for executive committees, while promoting a proactive risk culture

Qualifications

• Minimum Degree or professional qualification in Actuarial, Risk Management, Statistics or other relevant disciplines.
• 3–5 years of working experience in risk management, preferably in an operational risk role within the financial services industry.
• Demonstrated experience in operational risk frameworks, control testing, incident management, and risk reporting.
• Familiarity with operational risk concepts, methodologies, and regulatory requirements.
• Knowledge of risk modelling, data analytics tools, or risk management systems is an advantage.
• Strong proficiency in Microsoft Excel, PowerPoint, and risk reporting tools.
• Strong analytical and problem solving skills with keen attention to detail.
• Excellent communication and presentation skills for engaging stakeholders and preparing management reports.
• Ability to work independently while collaborating effectively across teams and business units.

Responsibilities

• Policy Review: Conduct periodic/ad-hoc reviews of policies, framework, and procedures relevant to the Risk Management Department.
• Policy Review: Ensure compliance with applicable operational risk policies, guidelines, and regulations.
• Key Control Testing: Plan and test key control identified during risk assessments.
• Key Control Testing: Assist with system automated process reviews and risk-based control testing oversight for proper closure.
• Management Reporting: Prepare and arrange reports and materials for Risk Management & Compliance Committee meetings.

Skills

Risk management

Analytical thinking

Communication skills

MS Excel

PowerPoint

Education

Bachelor's degree or professional qualification in Actuarial, Risk Management, Statistics

Tools

Risk reporting tools

Data analytics tools

Job description

Asst Manager/Sr Executive, Operational Risk

The Asst Manager / Sr Executive, Operational Risk is responsible for managing the end-to-end risk framework by coordinating self-assessments, maintaining risk registers, and analyzing Key Risk Indicators (KRI) to strengthen internal controls. This role ensures regulatory compliance through the timely submission of ORR/ORION reports to Bank Negara Malaysia (BNM) while identifying risk patterns and providing technical guidance on policy requirements.

Key Responsibilities and Accountabilities

1) Policy Review

Conduct periodic/ad-hoc reviews of policies, framework, and procedures relevant to the Risk Management Department.

Ensure compliance with applicable operational risk policies, guidelines, and regulations.

2) Key Control Testing

Plan and test key control identified during risk assessments.

Assist with system automated process reviews and risk-based control testing oversight for proper closure.

3) Management Reporting

Prepare and arrange reports and materials for Risk Management & Compliance Committee meetings.

Prepare monthly operational risk dashboards for EXCO and GBRMC meetings.

4) Outsourcing Risk

Conduct outsourcing reviews, including due diligence, assessments and gap analysis.

Coordinate annual performance reviews of Outsourcing Service Providers with relevant business functions.

Perform ongoing risk identification and scenario analysis across business units. Conduct stress testing to evaluate potential operational risk exposures.

Monitor, record, and investigate operational risk incidents and near misses.

Ensure timely escalation, root cause analysis, and corrective action planning.

Coordinate responses to regulatory queries, surveys, and inspections related to operational risk.

Track regulatory developments and update frameworks accordingly.

8) Others

Provide support to team/group members where necessary within department & across units.

Facilitate cross-functional collaboration with Compliance, Internal Audit, and IT Security.

Deliver operational risk training sessions and promote awareness of risk culture.

Support overall relevant assigned tasks and contribute to departmental goals.

Inculcate proactive risk management culture in the organization.

Ensure compliance with Company and regulatory risk management policies and standards.

Requirements:

Minimum Degree or professional qualification in Actuarial, Risk Management, Statistics or other relevant disciplines.

3–5 years of working experience in risk management, preferably in an operational risk role within the financial services industry.

Demonstrated experience in operational risk frameworks, control testing, incident management, and risk reporting.

Familiarity with operational risk concepts, methodologies, and regulatory requirements.

Knowledge of risk modelling, data analytics tools, or risk management systems is an advantage.

Strong proficiency in Microsoft Excel, PowerPoint, and risk reporting tools.

Strong analytical and problem solving skills with keen attention to detail.

Excellent communication and presentation skills for engaging stakeholders and preparing management reports.

Ability to work independently while collaborating effectively across teams and business units.

Proactive mindset with willingness to learn new risk concepts and analytical techniques.

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

HONG LEONG FINANCIAL GROUP

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.

The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.

Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

HONG LEONG GROUP MALAYSIA

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.

HONG LEONG ASSURANCE BERHAD

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

HONG LEONG FINANCIAL GROUP

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad.

The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.

Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

HONG LEONG GROUP MALAYSIA

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.