Robotics Field Service Engineer — Global Travel

KUKA; Petaling Jaya; Presencial; MYR 56.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great working environment

Great Team Spirit

Company phone

Descripción de la vacante

KUKA Group in Malaysia is seeking a Field Service Engineer to deliver field, pre-sales and post-sales engineering support for robotic systems and automated lines. You will diagnose, repair, and optimize performance of robotic arms and related equipment across customer sites.

The role requires a diploma/degree in mechanical/electrical/mechatronic engineering, 2–3 years of relevant experience, PLC and C++ knowledge as a plus, and fluency in English.

Formación

• > Diploma/degree in Mechanical, Electrical or Mechatronic Engineering.
• > 2–3 years of mechanical/electrical/programming experience; entry-level encouraged.
• > Knowledge in PLC and C++ programming is an added advantage.
• > Solid experience in robotic applications or other automated systems.
• > Fluent written and spoken English with strong communication skills.
• > Efficient time management and ability to work under pressure.
• > Willingness to travel overseas on short notice.
• > Team player who can work independently and manage time effectively.

Responsabilidades

• > Provide field service, pre-sales and post-sales engineering support.
• > Provide service, repair, preventive maintenance and product consultations on systems, spare parts and robotic arms.
• > Follow up on new investments in service and engineering related to robotic arms.
• > Escalate service problems and own them until resolved.
• > Manage customer expectations with timely delivery of proactive service and information.
• > Ensure services and projects meet planned time, cost and customer requirements.
• > Prepare service/project reports and update service documents.
• > Adhere to company process flow and compliance.

Conocimientos

English fluency

Strong communication

Educación

Diploma/Degree in Mechanical/Electrical/Mechatronic Engineering

Herramientas

PLC programming

C++ programming

Descripción del empleo

KUKA Group in Malaysia is seeking a Field Service Engineer to deliver field, pre-sales and post-sales engineering support for robotic systems and automated lines. You will diagnose, repair, and optimize performance of robotic arms and related equipment across customer sites.

The role requires a diploma/degree in mechanical/electrical/mechatronic engineering, 2–3 years of relevant experience, PLC and C++ knowledge as a plus, and fluency in English.