Retail Team Lead - Sales & Service Excellence

Watsons Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Malaysia is looking for a professional Retail Manager. Responsibilities include achieving sales targets, delivering top-notch customer service, and maintaining stock levels. Candidates should possess at least a minimum SPM or diploma/degree in any field with at least one year of experience in retail or F&B. Malaysian citizenship is required, and applicants must be able to work shifts, weekends, and public holidays.

Qualifications

• Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
• At least 1 year of experience in the retail / F&B industry.
• Malaysian citizenship required.

Responsibilities

• Achieve sales targets.
• Deliver friendly, professional customer service.
• Support Store Manager in staffing and team maintenance.
• Organize and operate the shop efficiently.
• Maintain sufficient stock levels.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

Minimum SPM or Diploma/Degree

Fluent in Bahasa Melayu and English

Job description

A retail company in Malaysia is looking for a professional Retail Manager. Responsibilities include achieving sales targets, delivering top-notch customer service, and maintaining stock levels. Candidates should possess at least a minimum SPM or diploma/degree in any field with at least one year of experience in retail or F&B. Malaysian citizenship is required, and applicants must be able to work shifts, weekends, and public holidays.