Retail Assistant Supervisor: Lead Sales & Service

AS Watson Group; Selangor; On-site; MYR 27,900 - 44,640; Full time

Job summary

A leading retail company in Malaysia is seeking a motivated individual to achieve sales targets and provide high-quality customer service. Responsibilities include supporting the Store Manager, maintaining staffing levels, and ensuring efficient shop operation. Applicants should possess at least 1 year of experience in the retail or F&B industry and be Malaysian citizens. Strong communication skills in both Bahasa Melayu and English are essential, along with a pleasant personality and a positive attitude.

Qualifications

• Minimum SPM with retail manager experience or Diploma/Degree in any field.
• Required languages: Bahasa Melayu and English.
• At least 1 year of working experience in the retail/F&B industry.

Responsibilities

• Achieve sales target set.
• Instil high standards of customer service.
• Work with the Store Manager to maintain staffing levels.
• Organize and operate the shop efficiently.
• Maintain sufficient stock levels.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

SPM or Diploma/Degree in any field

Job description

Responsibilities:

1. Achievement of sales target set.
2. Instil a high standard of friendly, professional customer service.
3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
4. Implementation of an efficient in-store team work.
5. Efficient organization and operation of the shop.
6. Maintenance of sufficient stock level at all times.

Education & Experience:

1. Minimum SPM with retail manager experience OR Diploma/ Degree in any field.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. At least 1 year(s) of working experience in the retail / F&B industry.
5. Good interpersonal & follow-up skills, adaptable and result-oriented.
6. Possess outgoing personality, positive and high energy level.
7. Applicants must be Malaysian citizens.
8. Able to work shifts, weekends and public holidays.