Retail Team Lead — Drive Sales & Service Excellence

Watsons Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking an individual to assist the store manager with hiring and managing staff, developing training strategies, and achieving sales targets. The ideal candidate should possess at least an SPM/STPM/A Level or Professional Certificate and have good communication and interpersonal skills. The role requires the ability to work retail hours, including weekends and public holidays, ensuring a dynamic work environment.

Qualifications

• Must have a pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Assist store manager in hiring and managing staff's duty roster and welfare.
• Motivate and train staff on company policies and selling skills.
• Develop strategies to achieve sales targets.
• Generate necessary reports as required.

Skills

Good communication skills

Good interpersonal skills

Adaptable

Result oriented

Education

SPM / STPM / 'A' Level / Pre-U, Professional Certificate

Job description

A leading retail company in Kuala Lumpur is seeking an individual to assist the store manager with hiring and managing staff, developing training strategies, and achieving sales targets. The ideal candidate should possess at least an SPM/STPM/A Level or Professional Certificate and have good communication and interpersonal skills. The role requires the ability to work retail hours, including weekends and public holidays, ensuring a dynamic work environment.