Retail Support Assistant

Rainbow Distribution Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 26,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave

Hospitalisation Leave

EPF

SOCSO

EIS

Training Provided

Job summary

Jora Malaysia is seeking a customer-focused outlet associate to support daily sales, greet customers, address enquiries, and promote products and services. You will contribute to a positive shopping experience and assist in tailoring recommendations to customer needs.

You will participate in stock checks, sales reporting, and the execution of outlet promotions while maintaining clean displays and friendly service; flexible scheduling includes weekends and public holidays.

Qualifications

• Fresh graduates / school leavers are welcome to apply.

Responsibilities

• Fresh graduates / school leavers are also welcome to apply.
• Excellent customer service and communication skills.
• Willing to work on rotational shifts, weekends and public holidays.

Skills

Customer service

Communication skills

Rotational shifts

Sales mindset

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Have knowledge and be passionate about the products/services offered

Achieve personal sales target and contribute to the achievement of the outlet target

Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs

Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns

Effectively execute any outlet promotions to increase sales revenue and customer experience

Recommend potential products or services to management by collecting customer information and analysing customer needs

Prepare sales and service reports for the outlet as required by the outlet manager

Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required

Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement

Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units

Contribute to the team effort by accomplishing related results as needed

Any other ad-hoc duties assigned from time to time

Requirement

• Have knowledge and be passionate about the products/services offered

• Achieve personal sales target and contribute to the achievement of the outlet target

• Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs

• Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns

• Effectively execute any outlet promotions to increase sales revenue and customer experience

• Recommend potential products or services to management by collecting customer information and analysing customer needs

• Prepare sales and service reports for the outlet as required by the outlet manager

• Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required

• Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement

• Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units

• Contribute to the team effort by accomplishing related results as needed

• Any other ad-hoc duties assigned from time to time

Responsibility

• Fresh graduates / school leavers are also welcome to apply.

• Excellent customer service and communication skills.

• Willing to work on rotational shifts, weekends and public holidays.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided