Retail Supervisor (Papar)

Private Advertiser; West Coast Division; On-site; MYR 28,000 - 45,000; Full time

Job summary

Private Advertiser in Papar, Sabah is seeking a Store Supervisor to drive branch sales and profitability through effective sales strategies and promotional activities. You will lead, motivate and manage branch staff to meet performance goals, ensure superb customer service, maintain inventory accuracy, and uphold attractive merchandising in line with marketing campaigns.

This role requires strong leadership, excellent communication, and a friendly, engaging personality to deliver a high standard

Qualifications

• 2 years of experience in related fields is preferred.
• Diploma or Degree in Business, Retail Management, or related field.
• Excellent communication skills & ability to motivate team members.
• Strong leadership skills.
• Strong work ethic with excellent time management.
• Friendly and engaging personality, delivering a high standard of customer service.
• Confidence in actively introducing products to customers and driving them to achieve sales targets.

Responsibilities

• Drive branch sales and profitability through effective sales strategies and promotional activities.
• Lead, motivate, and manage branch staff to meet performance goals, help retail sales staff achieve sales targets.
• Communicate with the team: Responsible for all staff-related issues and foster a customer-first culture among staff.
• Maintain inventory: Ensure there is no deficit in stock and report any discrepancies, problems and recommendations to the Management.
• Ensure merchandising displays are attractive and updated in line with marketing campaigns.
• Ensure consistent delivery of high-quality customer service, handle customer complaints and feedback professionally and promptly.
• Update customer requirements/report them to management.

Skills

Communication skills

Leadership

Time management

Customer service

Team motivation

Store supervision

Education

Diploma or Degree in Business/Retail Management

Job description

Opportunities for professional development and career advancement.

A supportive and inclusive work environment that values work-life balance

Responsibility

Drive branch sales and profitability through effective sales strategies and promotional activities.

Lead, motivate, and manage branch staff to meet performance goals, help retail sales staff achieve sales targets.

Communicate with the team: Responsible for all staff-related issues and foster a customer-first culture among staff.

Maintain inventory: Ensure there is no deficit in stock and report any discrepancies, problems and recommendations to the Management.

Ensure merchandising displays are attractive and updated in line with marketing campaigns.

Ensure consistent delivery of high-quality customer service, handle customer complaints and feedback professionally and promptly.

Update customer requirements/report them to management.

Requirement

2 years of experience in related fields is preferred.

Diploma or Degree in Business, Retail Management, or related field.

Excellent communication skills & ability to motivate team members.

Strong leadership skills.

Strong work ethic with excellent time management.

Having a friendly and engaging personality, delivering a high standard of customer service.

Confidence in actively introducing products to customers and driving them to achieve sales targets.

Location: Based in Papar, Sabah.

Your application will include the following questions:

• How many years' experience do you have as a Store Supervisor?
• Which of the following statements best describes your right to work in Malaysia?
• Do you have customer service experience?
• What's your expected monthly basic salary?
• How many years of retail management experience do you have?
• Which of the following types of qualifications do you have?