Store Supervisor (Gurney Plaza & Queensbay Mall)

Talent Recruit; Penang; On-site; MYR 33,000 - 57,000; Full time

Job summary

Talent Recruit represents a retail client in sportswear and is hiring a Store Supervisor for Gurney Plaza and Queensbay Mall in Penang. The role centers on delivering excellent customer service, driving sales, and ensuring smooth store operations.

Applicants should have at least a SPM and a minimum of 1 year in retail or supervisory roles, and be able to communicate in Mandarin due to business needs. Only shortlisted candidates will be notified.

Qualifications

• At least SPM
• Minimum 1 year experience in retail/supervisory role
• Able to communicate in Mandarin due to business nature

Responsibilities

• Deliver excellent customer service and resolve complaints and enquiries.
• Drive sales performance by achieving and exceeding store targets.
• Monitor staff service standards to maximize store sales.
• Utilize in-store systems and sales reports to optimize product placement.
• Maintain high visual merchandising standards to attract and engage customers.
• Support staff training, development, and onboarding to ensure team growth and performance.

Skills

Customer service

Communication

Sales

Education

SPM

Job description

Store Supervisor (Gurney Plaza & Queensbay Mall)

Job Openings Store Supervisor (Gurney Plaza & Queensbay Mall)

About the job Store Supervisor (Gurney Plaza & Queensbay Mall)

Company Background:

We are representing our client, which is a retail company for sportswear. As their expansion, they are currently hiring for a store supervisor located at Penang (Gurney Plaza & Queensbay Mall).

Key Responsibilities:

• Deliver excellent customer service and effectively resolve customer complaints and enquiries.
• Drive sales performance by achieving and exceeding store targets.
• Monitor staff service standards to maximize overall store sales.
• Utilize in-store systems and sales reports to optimize product placement and promote the full product range.
• Maintain high visual merchandising standards to attract and engage customers.
• Support staff training, development, and onboarding to ensure team growth and performance.

Requirements:

• At least SPM
• Minimum 1 year experience in retail/ supervisory role
• Able to communicate in Mandarin due to business nature

Only shortlisted candidates will be notified.