Store Supervisor

Sports Express; Kampung Cheng; On-site; MYR 33,000 - 56,000; Full time

Job summary

Sports Express in Malaysia seeks a Store Supervisor to lead the retail floor, deliver excellent customer service and oversee daily store operations on the shop floor.

You will supervise staff, handle stock, prepare orders and quotations, and ensure accurate order processing while maintaining attractive product displays and stock counts.

The role requires organised, customer-focused individuals with basic computer skills and a willingness to engage shoppers on the showroom floor.

Qualifications

• Retail or sales experience
• Experience supervising or leading staff
• Comfortable talking to customers
• Organised and responsible
• Able to handle customer orders accurately
• Basic computer skills
• Willing to work on the shop floor
• Sports knowledge is a bonus

Responsibilities

• Serve walk-in customers and recommend suitable sports products
• Handle sales and cashier duties
• Answer product enquiries and handle customer complaints and issues
• Receive and process customer orders
• Prepare order forms and quotations where required
• Confirm product, quantity, pricing and customer requirements
• Coordinate orders with relevant staff and teams
• Oversee daily opening and closing procedures
• Ensure products are properly displayed and replenished
• Monitor stock levels and assist with stock counting

Skills

Retail sales

Customer service

Staff supervision

Communication

Organization

Tools

POS software

Job description

Key responsibilities

Serve walk-in customers and recommend suitable sports products

Handle sales and cashier duties

Answer product enquiries and handle customer complaints and issues

Receive and process customer orders

Prepare order forms and quotations where required

Confirm product, quantity, pricing and customer requirements

Coordinate orders with relevant staff and teams

Oversee daily opening and closing procedures

Ensure products are properly displayed and replenished

Monitor stock levels and assist with stock counting

About you

Retail or sales experience

Experience supervising or leading staff

Comfortable talking to customers

Organised and responsible

Able to handle customer orders accurately

Basic computer skills

Willing to work on the shop floor

Sports or product knowledge is a bonus

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?


• What's your expected monthly basic salary?


• How many years' experience do you have as a Store Supervisor?


• Which of the following types of qualifications do you have?


• Do you have Store Presentation experience?


• Have you worked in a pharmacy before?