Retail Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

Selangor

On-site

MYR 33,000 - 58,000

Full time

14 days+

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Benefits offered by this job

Staff meals

Annual leave

Training provided

Team building

Medical and hospitalisation leave

EPF

SOCSO

EIS

Overtime pay

Medical claims

Dental claims

Commission

Bonus

Company activities

Job summary

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore) in Petaling is seeking a capable Retail Supervisor to lead the store team, drive sales, and ensure excellent customer service in a busy pet-focused environment.

Candidates should have at least 2 years of retail experience, be comfortable with animals, and be fluent in Bahasa Malaysia and English; willing to work 6 days weekly, including weekends/public holidays; training provided.

Qualifications

Minimum educational qualification: SPM, Diploma or equivalent.
At least 2 years of retail experience, preferably in a supervisory/team leader role.
Strong sales, leadership and customer service skills.
Experience with cashiering, POS and inventory management.
Able to work 6 days per week, including weekends and public holidays.
Comfortable working with cats, dogs and other animals.
Good communication skills in Bahasa Malaysia and English.
Able to work under pressure in a fast-paced retail environment.

Responsibilities

Lead and supervise the retail team to achieve daily, monthly and store sales targets.
Actively engage customers and promote, upsell and cross-sell products.
Monitor staff performance, attendance, discipline and daily task completion.
Handle cashiering, POS transactions, cash closing and basic reconciliation.
Manage inventory, stock receiving, ordering and stock accuracy.
Ensure products are properly displayed, priced and replenished.
Maintain store cleanliness, hygiene, safety and overall store standards.
Monitor the health, cleanliness and welfare of animals in the retail area.
Handle customer enquiries and complaints professionally.
Conduct store opening and closing procedures.
Prepare daily sales and operational reports.
Ensure staff follow company SOPs, policies and animal welfare guidelines.

Skills

Retail leadership

Customer service

Cashier/POS experience

Inventory management

Communication in BM & English

Education

SPM / Diploma or equivalent

Tools

POS system

Job description

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The Precious Seed Management Sdn. Bhd. (Just Pets Megastore) – Petaling

At least 2 years of retail experience, preferably in a supervisory/team leader role.

Strong sales, leadership and customer service skills.

Experience with cashiering, POS and inventory management.

Able to work 6 days per week, including weekends and public holidays.

Comfortable working with cats, dogs and other animals.

Good communication skills in Bahasa Malaysia and English.

Able to work under pressure and handle a fast-paced retail environment.

Requirement

Minimum SPM, Diploma or equivalent.
At least 2 years of retail experience, preferably in a supervisory/team leader role.
Strong sales, leadership and customer service skills.
Experience with cashiering, POS and inventory management.
Able to work 6 days per week, including weekends and public holidays.
Comfortable working with cats, dogs and other animals.
Good communication skills in Bahasa Malaysia and English.
Able to work under pressure and handle a fast-paced retail environment.

Responsibility

Lead and supervise the retail team to achieve daily, monthly and store sales targets.
Actively engage customers and promote, upsell and cross-sell products.
Monitor staff performance, attendance, discipline and daily task completion.
Handle cashiering, POS transactions, cash closing and basic reconciliation.
Manage inventory, stock receiving, ordering and stock accuracy.
Ensure products are properly displayed, priced and replenished.
Maintain store cleanliness, hygiene, safety and overall store standards.
Monitor the health, cleanliness and welfare of animals in the retail area.
Handle customer enquiries and complaints professionally.
Conduct store opening and closing procedures.
Prepare daily sales and operational reports.
Ensure staff follow company SOPs, policies and animal welfare guidelines.