Retail Pharmacy Supervisor

Giant Hypermarket; Shah Alam; On-site; MYR 29,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Opportunities for promotion

Parental Leave

Professional Development

Medical and Hospitalisation Leave

Annual Leave

EPF

SOCSO

EIS

Training Provided

Overtime Pay

Annual Bonus

Job summary

Jora Malaysia is seeking a Store Supervisor in Shah Alam to oversee daily outlet operations, supervise staff, manage cash handling, and drive sales growth while delivering excellent customer service.

The role requires 1–2 years retail experience, basic leadership, and proficiency in Bahasa Malaysia and English; candidates must be reliable, detail-oriented, and able to work weekends and holidays.

Qualifications

• Minimum SPM or Diploma or equivalent
• 1–2 years of retail experience; supervisory experience preferred
• Proficient in Bahasa Malaysia and English
• Strong leadership and team management skills
• Clear communication and interpersonal abilities
• Customer-oriented, professional attitude
• Reliable, independent worker
• Basic cash handling, reporting and store operations
• Willing to work shifts including weekends/public holidays
• Strong problem-solving and customer complaint handling
• Attention to detail in merchandising and cleanliness

Responsibilities

• Assist the Store in Charge in overseeing overall outlet operations
• Handle daily store tasks including cash handling, daily reports, and promotions
• Supervise staff, attendance tracking, briefings and follow-ups
• Deliver excellent customer service and build rapport with customers
• Contribute to outlet sales achievement and growth
• Ensure cash handling accuracy and maintain records
• Promote products and ongoing promotions to customers
• Handle inquiries and complaints professionally
• Assist in all outlet operations, especially display and cleanliness

Skills

Retail experience

Supervisory experience

Bahasa Malaysia & English

Leadership & team management

Communication & interpersonal

Customer-oriented attitude

Responsible & reliable

Cash handling knowledge

Shift work availability

Problem solving & complaints

Merchandising & store cleanliness

Education

Minimum SPM / Diploma or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At least 1–2 years of retail experience; supervisory experience preferred

Proficient in Bahasa Malaysia and English

Good leadership and team management skills

Good communication and interpersonal skills

Customer-oriented with a positive and professional attitude

Responsible, reliable, and able to work independently

Basic knowledge of cash handling, reporting, and store operations

Willing to work shifts, including weekends and public holidays

Good problem-solving skills and ability to handle customer complaints effectively

Attention to detail, especially in merchandising and store cleanliness

Requirement

• Minimum SPM / Diploma or equivalent

• At least 1–2 years of retail experience; supervisory experience preferred

• Proficient in Bahasa Malaysia and English

• Good leadership and team management skills

• Good communication and interpersonal skills

• Customer-oriented with a positive and professional attitude

• Responsible, reliable, and able to work independently

• Basic knowledge of cash handling, reporting, and store operations

• Willing to work shifts, including weekends and public holidays

• Good problem-solving skills and ability to handle customer complaints effectively

• Attention to detail, especially in merchandising and store cleanliness

Responsibility

• Assist the Store in Charge in overseeing overall outlet operations

• Handle daily store tasks, including cash handling, daily reports, and promotions

• Supervise staff, including attendance tracking, briefings, and follow-ups

• Deliver excellent customer service and build strong rapport with customers

• Contribute to outlet sales achievement and growth

• Ensure cash handling is accurate and in accordance with set procedures, and maintain proper operational records

• Actively promote products and ongoing promotions to customers

• Handle customer inquiries and complaints professionally

• Assist in all aspects of outlet operations, especially display, merchandising, and cleanliness

Benefits

• Medical Insurance
• Opportunities for promotion
• Parental Leave
• Professional Development
• Medical and Hospitalisation Leave
• Annual Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay
• Annual Bonus