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Jora Malaysia is seeking a capable Store Supervisor to oversee daily retail operations and lead a small team at our outlet. You will ensure smooth cash handling, accurate reporting, and adherence to promotions while maintaining high service standards.
Ideal candidates have 1–2 years of retail experience, strong leadership, and excellent communication skills in Bahasa Malaysia and English. Shift work including weekends is expected.
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
At least 1–2 years of retail experience; supervisory experience preferred
Proficient in Bahasa Malaysia and English
Good leadership and team management skills
Good communication and interpersonal skills
Customer-oriented with a positive and professional attitude
Responsible, reliable, and able to work independently
Basic knowledge of cash handling, reporting, and store operations
Willing to work shifts, including weekends and public holidays
Good problem-solving skills and ability to handle customer complaints effectively
Attention to detail, especially in merchandising and store cleanliness
Minimum SPM / Diploma or equivalent
At least 1–2 years of retail experience; supervisory experience preferred
Proficient in Bahasa Malaysia and English
Good leadership and team management skills
Good communication and interpersonal skills
Customer-oriented with a positive and professional attitude
Responsible, reliable, and able to work independently
Basic knowledge of cash handling, reporting, and store operations
Willing to work shifts, including weekends and public holidays
Good problem-solving skills and ability to handle customer complaints effectively
Attention to detail, especially in merchandising and store cleanliness
Assist the Store in Charge in overseeing overall outlet operations
Handle daily store tasks, including cash handling, daily reports, and promotions
Supervise staff, including attendance tracking, briefings, and follow-ups
Deliver excellent customer service and build strong rapport with customers
Contribute to outlet sales achievement and growth
Ensure cash handling is accurate and in accordance with set procedures, and maintain proper operational records
Actively promote products and ongoing promotions to customers
Handle customer inquiries and complaints professionally
Assist in all aspects of outlet operations, especially display, merchandising, and cleanliness