Pharmacy Operations Supervisor

Giant Hypermarket; Shah Alam; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Opportunities for promotion

Parental Leave

Professional Development

Medical and Hospitalisation Leave

Annual Leave

EPF

SOCSO

EIS

Training Provided

Overtime Pay

Annual Bonus

Job summary

Giant Hypermarket Malaysia in Shah Alam is seeking a Store Supervisor to oversee daily outlet operations and manage a team to deliver exceptional customer service.

You will handle cash, prepare daily reports, promote promotions, and ensure merchandising standards while driving sales growth. Fluency in Bahasa Malaysia and English is required, with 1–2 years of retail experience preferred.

Qualifications

• Minimum SPM / Diploma or equivalent.
• At least 1–2 years of retail experience; supervisory experience preferred.
• Proficient in Bahasa Malaysia and English.
• Good leadership and team management skills.
• Good communication and interpersonal skills.
• Customer-oriented with a positive and professional attitude.
• Responsible, reliable, and able to work independently.
• Basic knowledge of cash handling, reporting, and store operations.
• Willing to work shifts, including weekends and public holidays.
• Good problem-solving skills and ability to handle customer complaints effectively.
• Attention to detail, especially in merchandising and store cleanliness.

Responsibilities

• Assist the Store in Charge in overseeing overall outlet operations.
• Handle daily store tasks, including cash handling, daily reports, and promotions.
• Supervise staff, including attendance tracking, briefings, and follow-ups.
• Deliver excellent customer service and build strong rapport with customers.
• Contribute to outlet sales achievement and growth.
• Ensure cash handling is accurate and in accordance with set procedures, and maintain proper operational records.
• Actively promote products and ongoing promotions to customers.
• Handle customer inquiries and complaints professionally.
• Assist in all aspects of outlet operations, especially display, merchandising, and cleanliness.

Skills

Retail experience

Supervisory experience

Leadership

Communication skills

Customer service

Problem solving

Attention to detail

Cash handling

Education

SPM / Diploma or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At least 1–2 years of retail experience; supervisory experience preferred

Proficient in Bahasa Malaysia and English

Good leadership and team management skills

Good communication and interpersonal skills

Customer-oriented with a positive and professional attitude

Responsible, reliable, and able to work independently

Basic knowledge of cash handling, reporting, and store operations

Willing to work shifts, including weekends and public holidays

Good problem-solving skills and ability to handle customer complaints effectively

Attention to detail, especially in merchandising and store cleanliness

Requirement

• Minimum SPM / Diploma or equivalent

• At least 1–2 years of retail experience; supervisory experience preferred

• Proficient in Bahasa Malaysia and English

• Good leadership and team management skills

• Good communication and interpersonal skills

• Customer-oriented with a positive and professional attitude

• Responsible, reliable, and able to work independently

• Basic knowledge of cash handling, reporting, and store operations

• Willing to work shifts, including weekends and public holidays

• Good problem-solving skills and ability to handle customer complaints effectively

• Attention to detail, especially in merchandising and store cleanliness

Responsibility

• Assist the Store in Charge in overseeing overall outlet operations

• Handle daily store tasks, including cash handling, daily reports, and promotions

• Supervise staff, including attendance tracking, briefings, and follow-ups

• Deliver excellent customer service and build strong rapport with customers

• Contribute to outlet sales achievement and growth

• Ensure cash handling is accurate and in accordance with set procedures, and maintain proper operational records

• Actively promote products and ongoing promotions to customers

• Handle customer inquiries and complaints professionally

• Assist in all aspects of outlet operations, especially display, merchandising, and cleanliness

Benefits

• Medical Insurance
• Opportunities for promotion
• Parental Leave
• Professional Development
• Medical and Hospitalisation Leave
• Annual Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay
• Annual Bonus