Retail Store Manager (Sunway Velocity)

Maxis Broadband Sdn Bhd; Subang Jaya; On-site; MYR 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd in Subang Jaya, Malaysia, is seeking a Retail Store Manager to lead daily store operations, deliver an exceptional customer experience, and ensure the attainment of sales targets. You will coach and develop the store team, manage inventory and compliance, and implement sales and service strategies that boost revenue while maintaining high service standards.

This role requires hands-on leadership in a fast-paced retail environment and a commitment to teamwork, with the aim

Responsibilities

• Drive store performance to meet and exceed sales and service KPIs.
• Lead, coach, and develop the store team to hit targets and foster a positive culture.
• Manage store operations including inventory, cash handling, and compliance.
• Execute sales and service strategies to enhance customer experience and revenue.
• Ensure adherence to SOPs, security policies, and audits.
• Create an innovative, customer-centric environment in the store.

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

To lead the Maxis Center, focusing on delivering an unmatched customer experience. This role manages overall store performance, drives operational excellence, and develops the team to create a great service and high-performance culture.

Principal Accountabilities:

• 1. Drive store performance to meet and exceed all sales and service KPIs.
• 2. Lead, coach, and develop the store team to achieve targets and foster a positive culture.
• 3. Manage all aspects of store operations, including inventory, cash management, and compliance.
• 4. Execute sales and service strategies to enhance customer experience and drive revenue.
• 5. Ensure strict adherence to all company SOPs, security policies, and audit requirements.
• 6. Create an innovative and customer-centric environment in the store.

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi

What can I earn as a Retail Store Manager