Retail Store Leader - Drive Sales & Customer Experience

maxine; Malaysia; On-site; MYR 78,000 - 134,000; Full time

Job summary

Maxis in Malaysia is seeking a Store Manager to lead daily operations, drive store sales and ensure exceptional customer service. You will oversee inventory, cash handling, SOP compliance, and coach the store team to maintain a high-performance culture.

Join a diverse, fast-paced environment that values commitment, performance and possibilities while delivering seamless customer journeys. You will deputise for the HoMC when needed and contribute to store performance reporting.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and SOP compliance.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Maxis in Malaysia is seeking a Store Manager to lead daily operations, drive store sales and ensure exceptional customer service. You will oversee inventory, cash handling, SOP compliance, and coach the store team to maintain a high-performance culture.

Join a diverse, fast-paced environment that values commitment, performance and possibilities while delivering seamless customer journeys. You will deputise for the HoMC when needed and contribute to store performance reporting.