Retail Shop Leader: Drive Sales & Team Growth

Sports Direct Malaysia Sdn Bhd; Johor Bahru; Sur place; MYR 56 000 - 78 000; Plein temps

Résumé du poste

Sports Direct Malaysia Sdn Bhd is recruiting an Assistant Shop Manager for Midvalley Southkey JB. You will lead, train and motivate the shop team to deliver exceptional customer service while achieving monthly sales targets and maintaining stock discipline.

The role requires supervisory experience in retail, a retail management certificate or diploma, and strong leadership, communication and problem-solving skills. Willingness to work long hours, weekends, holidays and shifts is essential.

Qualifications

• Certificate or diploma in retail management or related field.
• At least 2 years supervisory experience in a reputable retail company.
• Passion for sports is a plus.
• Strong leadership and management capabilities.
• Good communication and customer service skills.

Responsabilités

• Lead and motivate outlet team to deliver excellent service across departments.
• Ensure all team members observe and follow company policies and SOPs.
• Drive monthly sales targets and monitor stock delivery/processing.
• Ensure adherence to visual merchandising guidelines and product displays.
• Conduct daily briefings and provide product knowledge and policy updates.
• Supervise all shop staff and address customer enquiries.
• Oversee shop operations and maintain consistent retail standards in the manager's absence.
• Coordinate with departments on maintenance and cleanliness of shop premises.
• Assist in stock takes and review daily sales performance with Shop Manager.
• Communicate with Head Office for smooth operations and staff matters.

Connaissances

Team leadership

Customer service

Interpersonal skills

Communication

Problem solving

Analytical thinking

Shift work

Formation

Certificate/Diploma in Retail Management

Description du poste

Sports Direct Malaysia Sdn Bhd is recruiting an Assistant Shop Manager for Midvalley Southkey JB. You will lead, train and motivate the shop team to deliver exceptional customer service while achieving monthly sales targets and maintaining stock discipline.

The role requires supervisory experience in retail, a retail management certificate or diploma, and strong leadership, communication and problem-solving skills. Willingness to work long hours, weekends, holidays and shifts is essential.