Assistant Shop Manager | Lead Sports Retail Team

Frasers Group; Kuching; On-site; MYR 36,000 - 72,000; Full time

Job summary

Sports Direct Malaysia, part of Frasers Group, invites applications for an Assistant Shop Manager role in Kuching, Sarawak. The successful candidate will assist to lead, train and motivate the outlet team and drive sales while upholding company policies and SOPs.

Requirements include at least 2 years of supervisory experience in retail, and a Certificate/Diploma in Retail Management or related discipline. Passion for sports, strong communication and leadership skills are essential.

Qualifications

• 2 years supervisory retail experience.
• Certificate/Diploma in Retail Management or related discipline.
• Passion for sports and knowledge preferred.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company policies and SOPs.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering and processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide product knowledge training/info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absence of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual).
• Working with Shop Manager to review and track sales performance and targets.
• Maintain clear communication with Head Office and relevant departments.

Skills

Leadership

People Management

Customer Service

Communication

Sports Enthusiast

Education

Certificate/Diploma in Retail Management

Job description

Sports Direct Malaysia, part of Frasers Group, invites applications for an Assistant Shop Manager role in Kuching, Sarawak. The successful candidate will assist to lead, train and motivate the outlet team and drive sales while upholding company policies and SOPs.

Requirements include at least 2 years of supervisory experience in retail, and a Certificate/Diploma in Retail Management or related discipline. Passion for sports, strong communication and leadership skills are essential.