Retail Service Point Associate – Customer Care & Logistics

SPX Express; Kuala Lumpur; On-site; MYR 20,818 - 24,937; Full time

Job summary

SPX Express in Kuala Lumpur is hiring for a customer service role. You will assist customers professionally, manage delivery and shipping needs, and ensure the reception area is well-stocked. Ideal candidates should be detail-oriented, have decent Microsoft Office knowledge, and possess experience in customer service or logistics. The job may include rotational shifts. Competitive salaries and allowances are offered.

Qualifications

• Decent knowledge of Microsoft Office tools is required.
• Detail-oriented and meticulous with a pleasant personality.
• Experience in customer service or logistics is an advantage.

Responsibilities

• Welcome and assist customers in a friendly manner.
• Ensure reception area is tidy and stocked with materials.
• Service customer delivery, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor smooth operation and parcel pick-up procedures.

Skills

Microsoft Office knowledge

Customer service experience

Detail-oriented

Pleasant personality

Job description

SPX Express in Kuala Lumpur is hiring for a customer service role. You will assist customers professionally, manage delivery and shipping needs, and ensure the reception area is well-stocked. Ideal candidates should be detail-oriented, have decent Microsoft Office knowledge, and possess experience in customer service or logistics. The job may include rotational shifts. Competitive salaries and allowances are offered.