Retail Sales Specialist: Elevate Customer Experience

CG Computers Sdn Bhd; Kulim; On-site; MYR 20,000 - 31,000; Full time

Job summary

CG Computers Sdn Bhd is hiring a Retail Sales Associate in Kulim, Malaysia. You will deliver excellent customer service, drive sales, and maintain an organized store environment.

Greet customers, assess needs, recommend products, explain features and pricing, and handle transactions with POS systems. You will upsell, manage inventory, and ensure compliance with company standards. Fresh graduates are welcome; English and Bahasa Malaysia are required, Mandarin is a plus.

Qualifications

• Minimum SPM education or higher.
• Retail/sales or customer service experience is an advantage.
• Fresh graduates are welcome to apply.
• Basic English and Bahasa Malaysia communication skills required.

Responsibilities

• Greet customers promptly and professionally.
• Understand customer needs and recommend appropriate products.
• Explain product features, pricing, promotions, and after-sales services clearly.
• Upsell and cross-sell to maximize sales value.
• Handle inquiries, complaints, and feedback courteously.
• Provide accurate information to build trust and long-term relationships.

Skills

Communication

Numeracy

POS systems

Education

SPM or higher

Tools

POS software

Job description

CG Computers Sdn Bhd is hiring a Retail Sales Associate in Kulim, Malaysia. You will deliver excellent customer service, drive sales, and maintain an organized store environment.

Greet customers, assess needs, recommend products, explain features and pricing, and handle transactions with POS systems. You will upsell, manage inventory, and ensure compliance with company standards. Fresh graduates are welcome; English and Bahasa Malaysia are required, Mandarin is a plus.