Retail Sales Associate - Growth & Health Benefits

CG Computers Sdn Bhd; Penang; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Vision insurance

Job summary

CG Computers Sdn Bhd, Penang, is seeking a Retail Sales Associate to deliver excellent customer service, drive sales, and maintain an attractive store environment. You will greet customers, assess needs, recommend products, and assist with transactions using the POS system.

The role requires a friendly, professional presence, basic English and Bahasa Malaysia, and willingness to work shifts including weekends and public holidays. Fresh graduates are welcome.

Qualifications

• SPM or higher; fresh graduates welcome.
• Retail, sales or customer service experience is a plus.
• Strong customer service mindset and presentable appearance.

Responsibilities

• Greet customers promptly and professionally upon entering the store.
• Understand customer needs and recommend appropriate products or solutions.
• Explain product features, pricing, promotions, and after-sales services clearly.
• Upsell and cross-sell products to maximize sales value.
• Handle customer inquiries, complaints, and feedback courteously and effectively.
• Provide accurate information to build customer trust and long-term relationships.

Skills

English

Bahasa Malaysia

Mandarin (advantage)

Customer service

Communication

Numeracy

POS familiarity

Education

SPM and above

Tools

POS systems

Job description

CG Computers Sdn Bhd, Penang, is seeking a Retail Sales Associate to deliver excellent customer service, drive sales, and maintain an attractive store environment. You will greet customers, assess needs, recommend products, and assist with transactions using the POS system.

The role requires a friendly, professional presence, basic English and Bahasa Malaysia, and willingness to work shifts including weekends and public holidays. Fresh graduates are welcome.