Sales Assistant — Elevate Customer Experience & Merchandising

3E Worldwide Sdn Bhd; Petaling Jaya; On-site; MYR 28,000 - 42,000; Full time

Job summary

Original Classic Holdings is a Malaysia-based retailer seeking a customer-focused retail associate to greet customers, assist with inquiries, and explain promotions. The role emphasizes understanding customer needs, recommending suitable products, and closing sales.

You will maintain attractive displays and help with stock replenishment, while following procedures for cash handling and returns. Join a team oriented toward delivering great service, gathering feedback, and supporting loss

Responsibilities

• Greet customers, assist with inquiries, and provide clear information about products and ongoing promotions.
• Proactively engage with customers to understand needs, recommend products, and close sales to meet targets.
• Maintain store displays: keep products organized, well-stocked, and attractively presented.
• Assist in receiving, organizing, and replenishing merchandise; report stock discrepancies.
• Accurately process cash, credit card transactions and returns per store policies.
• Gather and relay customer feedback and product insights to help improve offerings and satisfaction.
• Support theft and loss prevention by following security protocols.

Job description

Original Classic Holdings is a Malaysia-based retailer seeking a customer-focused retail associate to greet customers, assist with inquiries, and explain promotions. The role emphasizes understanding customer needs, recommending suitable products, and closing sales.

You will maintain attractive displays and help with stock replenishment, while following procedures for cash handling and returns. Join a team oriented toward delivering great service, gathering feedback, and supporting loss