Retail Sales Executive

Mega Champion Auto Mart (M) Sdn.Bhd.; Subang Jaya; On-site; MYR 402,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Sales commission & incentives

Career growth opportunities

On-site training

Job summary

Mega Champion Auto Mart (M) Sdn.Bhd. seeks a proactive Retail Sales Executive to drive sales and customer satisfaction at our Bandar Bukit Puchong showroom. You will respond to inquiries, upsell packages, coordinate with technicians, and ensure smooth showroom operations.

We value independent workers with strong communication and customer service skills; Mandarin ability is an advantage. On-site role with comfortable career growth and performance-based incentives.

Qualifications

• Minimum 2 years in retail sales or automotive-related sales.
• Fresh graduates with a strong portfolio are encouraged to apply.

Responsibilities

• Attend to online and offline customer enquiries in a professional and timely manner.
• Understand customers’ requirements, and recommend best solution on our products or services.
• Explain our product features, specifications, compatibility, installation requirements, warranty coverage and after-sales support.
• Prepare quotations, promote suitable products and packages, and achieve individual and outlet sales targets through effective upselling and cross-selling.
• Build strong customer relationships, conduct follow-ups and encourage repeat business, referrals and long-term customer loyalty.
• Coordinate closely with technicians and internal teams to ensure smooth job allocation, installation progress and timely vehicle completion.

Skills

Retail sales

Customer service

Communication

Interpersonal skills

Job description

We are seeking a proactive and results-driven Retail Sales Executive to support our daily automotive retail operations. This role plays an important part in delivering excellent customer service, strengthening customer relationships, ensuring smooth day-to-day operations, and driving sales and revenue growth.

What you'll be doing

Attend to online and offline customer enquiries in a professional and timely manner.

Understand customers’ requirements, and recommend best solution on our products or services.

Explain our product features, specifications, compatibility, installation requirements, warranty coverage and after-sales support.

Prepare quotations, promote suitable products and packages, and achieve individual and outlet sales targets through effective upselling and cross-selling.

Build strong customer relationships, conduct follow-ups and encourage repeat business, referrals and long-term customer loyalty.

Prepare sales orders, installation bookings and job orders, and obtain customer approval for any additional work required.

Coordinate closely with technicians and internal teams to ensure smooth job allocation, installation progress and timely vehicle completion.

Monitor installation progress, perform vehicle checks before and after installation, and ensure completed work meets quality standards.

Handle vehicle handover by explaining completed installation work, product functions, usage and basic maintenance guidance to customers.

Process payments, issue invoices and receipts, maintain accurate sales and installation records, support showroom operations, and handle customer feedback or complaints professionally.

Perform any other duties, special assignments, or ad-hoc projects as assigned by Management from time to time.

What we need from you

At least 2 years of working experience in retail sales, customer service or automotive-related sales. Fresh graduates with a strong portfolio are encouraged to apply.

Proficiency in Mandarin is an advantage, as this role involves liaison with Mandarin-speaking customers.

Key traits that we are looking for

Proven ability to work independently, with strong communication, interpersonal and customer service skills.

Familiarity with social media platforms and digital content creation is an advantage.

Travel as and when required performing assigned duties.

Immediate availability or short notice is an added advantage.

What we offer

Competitive salary with attractive sales commission & performance incentives.

Quality sales leads provided by the Company to support your sales performance and conversion.

Opportunities for professional growth and career advancement.

Friendly, collaborative, youthful and supportive working environment.

Product knowledge and sales training provided to help you succeed in the role.

About us

Mega Champion is an automotive accessories and digital technology specialist with over 40 years of industry experience. We specialise in Car Android Players, Camera Systems, Dashcams, Window Films and automotive accessories, combining innovative technology with professional consultation and quality installation services.

As automotive technology continues to evolve, we remain committed to delivering smarter, more connected driving solutions and an exceptional customer experience. Join us and grow your career with an established brand that continues to move forward with the industry.

Additional info

Outlet located in Bandar Bukit Puchong, accessible via LDP.

Working hours: Monday to Saturday, 10.00am-6.30pm (Fully on-site)

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Your application will include the following questions:

• What's your expected monthly basic salary?


• How many years' experience do you have as a Retail Executive?


• How would you rate your Mandarin language skills?


• How much notice are you required to give your current employer?


• How many years of Retail Sales experience do you have?