Automotive Sales Advisor

Arvion Services; Klang City; On-site; MYR 20,000 - 32,000; Full time

Benefits offered by this job

Fixed salary

Sales commission

Training program

Career progression

Job summary

Arvion Services in Klang, Selangor is seeking a Sales Consultant to guide customers through the vehicle-buying journey from enquiry to test drives, financing, documentation, and after-sales support.

We seek a sales-driven, customer-focused professional who can manage inquiries across channels, negotiate within guidelines, and help achieve sales targets with a competitive commission structure.

Qualifications

• 1-2 years of sales experience preferred.
• Customer-focused with strong communication.
• Fresh Diploma graduates welcome to apply.

Responsibilities

• Attend to walk-in customers and respond to enquiries from multiple channels.
• Understand customers' needs and financing requirements.
• Recommend vehicles and explain features, pricing, and promotions.
• Arrange test drives and ensure a positive experience.
• Follow up with leads to drive sales conversions.
• Handle objections and negotiate within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals and outbound channels.
• Assist customers with financing applications and documentation.
• Maintain accurate CRM records and update customer data.

Skills

Sales experience

Customer focus

Communication skills

Driving licence

Education

Diploma

Tools

CRM

MS Office

Job description

Job Overview:

Join a leading automotive technology company that is transforming the car-buying experience through transparency, convenience, quality vehicles, and customer-focused service.

As a Sales Consultant, you will guide customers throughout their vehicle-buying journey from enquiry and vehicle selection to test drives, financing, documentation, and after-sales support.

We are looking for someone who is sales-driven, confident, customer-focused, and motivated by targets and commission.

Office Location: Jalan Kasuarina 1, Bandar Botanic, 41200 Klang, Selangor

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.


• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.


• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.


• Arrange and conduct vehicle test drives while ensuring a positive customer experience.


• Follow up with leads, appointments, and test-drive customers to drive sales conversion.


• Handle customer objections and negotiate professionally within company guidelines.


• Achieve monthly individual and team sales targets.


• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.


• Assist customers with financing applications and required documentation.


• Maintain accurate customer records and regularly update the CRM system.


• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.


• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.


• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.


• Valid Malaysian driving license and comfortable conducting vehicle test drives.


• Fresh Diploma graduates with a strong interest in sales are welcome to apply.


• Proven ability to work towards and achieve sales targets.


• Strong communication, interpersonal, persuasion, and negotiation skills.


• Customer-focused with a consultative approach to selling.


• Proactive and comfortable with lead follow-up and outbound sales.


• Resilient and able to perform in a fast-paced, target-driven environment.


• Good command of English and Bahasa Malaysia.


• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700


• Attractive sales commission and performance incentives.


• Structured sales and product training.


• Comprehensive onboarding program.


• Career progression opportunities.


• Exposure to modern automotive sales technology and digital customer acquisition.


• Supportive and performance-driven team environment.