Automotive Sales Advisor

Arvion Services; Penang; On-site; MYR 19,000 - 36,000; Full time

Benefits offered by this job

Fixed basic salary

Sales commission and incentives

Structured training

Onboarding program

Career progression

Job summary

Arvion Services in Penang is seeking a Sales Consultant to guide customers through the vehicle-buying journey, including enquiry handling, vehicle selection, test drives, financing, and after-sales support.

The role emphasizes sales targets, customer focus, and building long-term relationships. Training and a performance-driven team environment are offered in a modern automotive sales setting.

Qualifications

• 1–2 years of sales experience is highly preferred.
• Fresh Diploma graduates are welcome to apply.
• Strong communication and interpersonal skills required.
• Proficiency in English and Bahasa Malaysia is preferred.

Responsibilities

• Attend walk-in customers and respond to enquiries from various channels.
• Understand customer needs and financing requirements.
• Recommend vehicles and explain features, pricing, and promotions.
• Arrange test drives and drive a positive customer experience.
• Follow up leads, appointments, and test-drives to convert sales.
• Maintain accurate CRM records and process documentation.

Skills

Sales experience

Communication skills

Persuasion

Negotiation

Customer focus

Education

Diploma (Fresh graduates welcome)

Tools

CRM software

Microsoft Office

Email

Job description

Job Overview:

Join a leading automotive technology company that is transforming the car-buying experience through transparency, convenience, quality vehicles, and customer-focused service.

As a Sales Consultant, you will guide customers throughout their vehicle-buying journey from enquiry and vehicle selection to test drives, financing, documentation, and after-sales support.

We are looking for someone who is sales-driven, confident, customer-focused, and motivated by targets and commission.

Office Location: Setia SPICE Arena, Bayan Baru, Bayan Lepas, Pulau Pinang

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.


• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.


• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.


• Arrange and conduct vehicle test drives while ensuring a positive customer experience.


• Follow up with leads, appointments, and test-drive customers to drive sales conversion.


• Handle customer objections and negotiate professionally within company guidelines.


• Achieve monthly individual and team sales targets.


• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.


• Assist customers with financing applications and required documentation.


• Maintain accurate customer records and regularly update the CRM system.


• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.


• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.


• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.


• Valid Malaysian driving license and comfortable conducting vehicle test drives.


• Fresh Diploma graduates with a strong interest in sales are welcome to apply.


• Proven ability to work towards and achieve sales targets.


• Strong communication, interpersonal, persuasion, and negotiation skills.


• Customer-focused with a consultative approach to selling.


• Proactive and comfortable with lead follow-up and outbound sales.


• Resilient and able to perform in a fast-paced, target-driven environment.


• Good command of English and Bahasa Malaysia.


• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700


• Attractive sales commission and performance incentives.


• Structured sales and product training.


• Comprehensive onboarding program.


• Career progression opportunities.


• Exposure to modern automotive sales technology and digital customer acquisition.


• Supportive and performance-driven team environment.