Retail Sales Associate - Customer Experience & Growth

Crocs; Shah Alam; Vor Ort; MYR 20.000 - 27.000; Vollzeit

Zusammenfassung

Crocs in Shah Alam, Malaysia is seeking a Sales Associate to deliver world-class service and educate customers about our footwear. You will contribute to store goals while supporting team members in daily operations and events.

You’ll work with a friendly team, learn about product knowledge, and participate in promotions and loyalty programs. This role offers growth in a fast-paced retail environment with rotating shifts, including weekends and holidays.

Qualifikationen

• Must be 18 years or older.
• Minimum SPM / O Level or equivalent.
• 1–2 years of retail experience.
• Fluent in English; additional languages a plus.
• Flexible to work rotating shifts, including nights, Saturdays, Sundays and public holidays.

Aufgaben

• Deliver outstanding service to customers using Crocs service approach.
• Assist in multiple store departments including product knowledge and presentation.
• Support daily retail operations: POS, stock replenishment, pricing, promotions, loyalty programs.
• Contribute to a positive team environment and share ideas.
• Adhere to asset protection and inventory procedures.
• Lead by example to improve personal KPIs.

Kenntnisse

Fluent English

Customer service

Retail experience

Ausbildung

SPM / O Level or above

Tools

POS system

Microsoft Word

Excel

Jobbeschreibung

Crocs in Shah Alam, Malaysia is seeking a Sales Associate to deliver world-class service and educate customers about our footwear. You will contribute to store goals while supporting team members in daily operations and events.

You’ll work with a friendly team, learn about product knowledge, and participate in promotions and loyalty programs. This role offers growth in a fast-paced retail environment with rotating shifts, including weekends and holidays.